Problem 1.
Instrument cluster continually loses bus and shuts down while driving without any loss of power. Instruments go down briefly and come back on followed by windshield wipers making one pass.
Problem 2.
Fan motor continually comes on and off on its own.
Problem 3.
Blend door actuator has broken the blend door hinge. (This is a complicated one)
Recall A17 addresses the actuator problem by replacing it...it DOES NOT address any damage it caused to the door itself.
Furthermore, Dodge redesigned the lower end box that houses the doors and made the new resigned lower end box incompatible with the existing control head. This is forcing me to have to purchase a new control head AND lower box. All due to and directly related to a recall on the actuator problem.
After months of being in and out of the dealer with NO resolve but hundreds of dollars of my money spent to trouble shoot the issues, I decided to see if I could find an answer on my own.
I believe that all 3 issues are related. Although the control head is working, I believe it has a short causing the occasional loss of ground to the fan blower and the occasional loss of buss to the instrument cluster.
However, Since the New control head is 3X more expensive than the original and has a different part # than the original, getting it replaced under the warranty is out of the question! WHAT!!
The dealer refuses to acknowledge the control head as being the culprit??? HELP!!!
I've seen several others with the same complaint on this site and personally, I'd like to start a class action suit if for no other reason other than the fact that Dodge will NOT stand behind this product and requires the owner to pony up the cash to fix a problem that seems to be persistent with this particular make and model. Anybody out there share my feelings on this matter? Feel free to let me know.
No defrost, no heat, and it worked last winter. I had to take it in because of the knocking sound from inside the dash, it was the second time this issue had to be fixed, that was last year. Them it started knocking again so I took it back in, but because it wasn't a loud knocking they didn't work on it. So now all I can guess is that this actuator issue is possibly why I have no heat
Heater/AC stopped working right after I had Recall Service done to "reprogram HVAC control head and inspect/replace Actutor". Within month after recall service work performed, ac and heater stop working and dealership tells me HVAC Control Head is now bad and needs replacing to the tune of $386.00. They say it has nothing to do with HVAC Recall and the work they performed. Dodge Customer Service give me same speech. Not their fault, etc. etc. I just find it very strange that after my truck was serviced for this recall notice, not the same part is "bad" and I have to replace it at my expense. Come on Dodge---stand behind your product. Shopping for another truck for someone else in the family. Already own this Dodge and one other. However, done with Dodge products as I am tired of the recall notices and them not standing behind their (faulty) products! Will try Ford this time as my Ford has given me no problems at all!!!!
I HAVE A 2009 DODGE RAM ...FEB 28TH I GOT IN MY TRUCK ,TURNED ON THE HEAT ,STARTED ON MY WAY ,EVERYTHING SEEMED TO BE WORKING FINE ,ALL OF A SUDDEN I HEARD A NOISE COMING FROM MY DASH A POPPING SOUND ,GUESS WHAT NO HEAT AFTER HEARING THIS NOISE ..NOW WHEN I GET IN MY TRUCK AND TURN IT ON I HEAR THIS NOISE EVEN IF THE HEATER IS TURNED OFF ,FOR A FEW MINS AND THEN IT STOPS AND AT TIMES THIS NOISE WILL START BACK UP IF I AM SITTING AT A STOP AND WILL CONT FOR A FEW MORE MIN . I AM OUTRAGED I ONLY HAVE 37000 MILES ON THIS TRUCK AND YEA THE WARRANTY IS OUT ..I FILL THE DODGE PLACE SHOULD HAVE TO COVER THIS I AM SO OUTRAGED ABOUT THIS .. THIS TRUCK IS NOT THAT OLD AND I FILL THAT THIS WILL BE COSTING ME QUITE A FEW DOLLARS AND IT SHOULD BE THE MANUFACTURE PROBLEM AND THEY SHOULD COVER THE COST FOR WHAT EVER IT IS THAT IS NOT ALLOWING ME TO HAVE HEAT
- Janice L.,
Rock Hill, SC, US
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THE WARRANTY EXPIRED ON 8/17/12. THE MILEAGE IS ONLY 32,187. WE NEED TO TALK TO THE BIG MAN WHOEVER HE IS, TO SEE IF SOMETHING CAN BE DONE SO WE DO NOT HAVE TO PAY 1250.00. THIS TRUCK IS 3 YEARS OLD. WE LIVE IN LAPLACE, LA. WHERE THE HURRICANE HIT. I DO NOT SEE ANY REASON WHY THE AIR CONDITIONING SHOULD GO OUT THAT SOON. IF WE CAN'T GET ANY HELP ON THIS, WE WILL NEVER BUY ANOTHER DODGE. THIS WAS OUR FIRST AND MAYBE OUR LAST. WE APPRECIATE A FAST REPLY TO THIS.
Morning of February 8, 2012 my 2009 Ram started with a knocking sound on my dashboard. I was approximately 5 min from my office. It went away after about 30 seconds. On my way home the sound started again and my heater did not produce any warm air. Today it knocked when I started but went away after 30 seconds but the heater no longer produces warm air.
Every time the truck is started there is a knocking in the dash and it goes away after the truck get to 20 mph. Now the first cool morning of the season & NO HEATER, just cold air.
A D V E R T I S E M E N T S
Problem 1. Instrument cluster continually loses bus and shuts down while driving without any loss of power. Instruments go down briefly and come back on followed by windshield wipers making one pass.
Problem 2. Fan motor continually comes on and off on its own.
Problem 3. Blend door actuator has broken the blend door hinge. (This is a complicated one) Recall A17 addresses the actuator problem by replacing it...it DOES NOT address any damage it caused to the door itself. Furthermore, Dodge redesigned the lower end box that houses the doors and made the new resigned lower end box incompatible with the existing control head. This is forcing me to have to purchase a new control head AND lower box. All due to and directly related to a recall on the actuator problem.
After months of being in and out of the dealer with NO resolve but hundreds of dollars of my money spent to trouble shoot the issues, I decided to see if I could find an answer on my own.
I believe that all 3 issues are related. Although the control head is working, I believe it has a short causing the occasional loss of ground to the fan blower and the occasional loss of buss to the instrument cluster.
However, Since the New control head is 3X more expensive than the original and has a different part # than the original, getting it replaced under the warranty is out of the question! WHAT!!
The dealer refuses to acknowledge the control head as being the culprit??? HELP!!!
- loyaltyfading, Shawnee, KS, US