This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall. The contact owns a 2008 Dodge Ram 1500. The contact received notification of NHTSA campaign numbers: 15V313000 (air bags) and 09V084000 (visibility). The dealer was unable to determine when the parts would become available beyond a reasonable time frame. The manufacturer was notified and was not able to provide a specific time frame to supply the parts to the dealer. The contact had not experienced a failure. Parts distribution disconnect. Updated 04/22/2016
The contact owns a 2008 Dodge Ram 1500. The contact stated that the windshield wipers became inoperable. Both the dealer and manufacturer were notified of the failure and the contact was advised that the vehicle was not included in the recall associated with NHTSA campaign id number: 09V084000 (visibility:windshield wiper/washer:motor). The vehicle was not repaired. The failure mileage was 50,000 and the current mileage was 51,000.
The wiper arm linkage from motor to wiper base became dislodged. It is a ball-socket type linkage. It disconnected and caused permanent loss of passenger side wiper. This caused a decrease in visibility.
On Tuesday, 27 Jan, 2008 - I was driving a 2008 Dodge 1500 during a sleet & snow storm. The windshield wipers were operating normally when the driver's side windshield wiper fell off. I immediately drove to the norman Chrysler Jeep Dodge dealership service department and the wiper was repaired. Approximately 2 hours later I was driving on interstate 35 and, while operating normally, the passenger side windshield wiper fell off. In both cases, visibility was rapidly limited. I was driving in heavy traffic and under hazardous weather conditions. I returned to the dealership today, January 28, 2009 and the passenger side wiper was repaired. I expressed my frustration and concern that the failures were a design flaw. The service manager indicated that the new windshield wipers do not have a retention bolt as do older models. I expressed my opinion that 2 failures in one day indicates the need for investigation. No paperwork or documentation was generated.
The contact owns a 2008 Dodge Ram 1500. The contact stated that the front windshield, rear glass, and side doors have dirty bubbles in between the lamination of the glass. The vehicle had just been purchased and was returned to the dealer. They reordered new glass to be installed; however, they were worse than the original. The Chrysler representative arrived, but failed to do anything. The failure mileage was 250. Updated 11-25-08 updated 12/02/08.
- West Des Moines, IA, USA
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The contact owns a 2008 Dodge Ram 1500. The contact found several defects with her vehicle, such as scratches in the driver's side mirror, a plugged tire, a hole drilled in the passenger door, the hood is off center, the frame and insulation can be seen from the rear window, and the molding on the passenger side is missing. She stated that all the failures have been repaired, except the drill hole and the rear window. The contact is concerned that she will have major mechanical failures with her vehicle after a year. The current mileage was 3,025 and failure mileage was 71.
A D V E R T I S E M E N T S
- Toney, AL, USA