This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have been calling ed voyles Ram in marietta ga for over 5 months regarding 2 recalls (rear axle pinion nut P77 / NHTSA 14V-796 & driver airbag inflator R25 / NHTSA 15V-313) every time I call its always the same response, "no parts", and no idea when parts will arrive. How long should this take?
My complaint is with the area Dodge dealerships: Bergland & bill craft, I emailed and or called both of these dealerships and nether returned my call or email to set up the repair for the recall. I left voicemail and got back an auto reply email. I not sure how many times I am to attempt to set up the appointment... the below date of when this happened is only an approximate date...
Never got any issue regarding the air bag problem just yesterday got the recall notice on the pinion nut of which mine went out in June 2015 had to have truck towed home tried to look for rearend to match my truck have been borrowing vehicles from others did get someone to act on this in December have had my truck since the middle of December called on the 12 of January they still did not have it in to do anything with it and have no idea of when they will this is all crazy !!!! I should have been informed of this recall before June 2015 and I would not be without a vehicle at all!! had to pay $90 to get it towed due to this and the time I have been waiting you people should do something I would have to if it was my fault so why not you?
Takata recall. The contact owns a 2005 Dodge Ram 1500. The contact received notification of NHTSA campaign number: 15V313000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
The contact owned a 2005 Dodge Ram 1500. While driving at various speeds, the contact heard an abnormal noise coming from the vehicle. Immediately after hearing the abnormal noise, the vehicle began to vibrate violently and caused the contact to crash into a retainer wall. The air bags failed to deploy. A police report was not filed and there were no injuries. After the incident, the vehicle was taken to an independent mechanic where it was confirmed that the rear axle pinion nut was loose. The vehicle was destroyed. The contact received notification of NHTSA campaign number: 14V796000 (power train) after the failure occurred. The contact stated that notification of NHTSA campaign number: 15V313000 (air bags) was never received. The manufacturer was made aware of the failure. The failure mileage was 107,000.
- Woodstock, KS, USA
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Takata recall. The contact owns a 2005 Dodge Ram 1500. The contact received notification of NHTSA campaign numbers: 14V796000 (power train) and 15V313000 (air bags); however, the part was unavailable to perform the repairs. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 03/16/16 updated 03/17/16.
The contact owns a 2005 Dodge Ram 1500. The contact received notification of NHTSA campaign number: 15V313000 (air bags) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I have 3 recalls on my truck. They are as follow: P40/NHTSA 14V-354 R25/NHTSA 15V-313 P77/NHTSA 14V-796 I have tried unsuccessfully on 3 occasions with the dealership to have repairs done and they will not call me back or schedule an appointment. The dealership is countryside Dodge / Chrysler in jackson, Georgia. Very unprofessional and discourteous.. can you help me with these issues. This has been going on since June of 2015. Very frustrating.
Takata recall. The contact owns a 2005 Dodge Ram 1500. The contact received notification of NHTSA campaign numbers: 14V796000 (power train) and 15V313000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2005 Dodge Ram 1500. The contact received notification of NHTSA campaign numbers: 15V313000 (air bags) and 14V796000 (power train), but was unable to get the part from the dealer for an extended period of time. The dealer indicated that the part was on back order for the air bag recall and that they would not inspect the parts for the power train recall until the parts were available. The contact was unable to confirm when the vehicle would be repaired. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2005 Dodge Ram 1500. The contact received notification of NHTSA campaign numbers: 14V796000 (power train) and 15V313000 (air bags) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2005 Dodge Ram 1500. The contact received notification of NHTSA campaign numbers: 14V796000 (power train) and 15V313000 (air bags) however, the parts to do the repairs were unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 03/10/16
"takata recall" I went to tom O'brian Chrysler dealership back in July 2015, about this recall, and I have followed up 3 times to find out when I can bring my truck in to do both recalls on this. They ordered the parts for both recalls and they told me that their oly can do 2 trucks a month because the way their recall works they bring a truck in, do the recall work and then they send the part back and wait for the next replacement part to come in. If this is the real case, it will be several years before I can get my truck worked on. So if this is a safety recall they should be doing a lot more trucks they 2 a month. I want to keep my truck but I am very concerned about a accident. I think if I have to wait longer, Chrysler should provided me with a vehicle til my truck gets fixed.
The contact owns 2005 Dodge Ram 1500. The contact stated that while driving at 45 mph, the rear end of the vehicle seized without warning and the vehicle crashed into a concrete barrier. The air bags failed to deploy. No police report was filed. No injuries were sustained. The vehicle was not diagnosed or repaired and the failure recurred. The contact received notification of NHTSA campaign numbers: 14V796000 (power train). The manufacturer was not notified of the failure. The failure mileage was unknown.
2005 Dodge Ram 1500. Consumer writes in regards to rear axle pinion nut and driver airbag inflator recall notices replacement parts not available to complete repairs.
Received safety recall notices by mail for rear axle pinion nut (P77 / NHTSA 14V-796) and driver airbag inflator (R25 / NHTSA 15V-313.) I contacted a local dealer in July / August of 2015 to schedule repairs. A week later the dealer called back to postpone the repairs because parts were not available. The dealer stated that they would call back to reschedule the repairs when the parts were available. I have not heard back from the dealer. The repairs have still not been made. The dealer has failed to remedy these defects in a reasonable amount of time.
Takata recall. The contact owns a 2005 Dodge Ram 1500. The contact received notification of NHTSA campaign number: 15V313000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 04/06/16 updated 04/14/16.
Takata recall. The contact owns a 2005 Dodge Ram 1500. The contact received notification of NHTSA campaign number: 15V313000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.
The contact owns a 2005 Dodge Ram 1500. The contact received notification of NHTSA campaign number: 15V312000 (air bags) however, the part to do the repairs was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Takata recall. The contact owns a 2005 Dodge Ram 1500. The contact received notification of NHTSA campaign number: 15V313000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. VIN tool confirms parts unavailable.
A D V E R T I S E M E N T S
- Kennesaw, GA, USA