This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2004 Dodge Ram 1500. The contact stated that the windshield wipers would not operate during rainy weather only. The contact inquired about NHTSA recall campaign id number 09E009000 (visibility: Windshield wiper/washer) but was told his VIN was not included in the recall. The manufacturer would not provide any assistance. The contact stated he would be repairing the failure on his own. The failure and current mileages were 38,000. Updated10/28/10 the consumer stated the complaint is accurate. Updated 11/01/10
The consumer complained that the headlight dim switch was not functioning on the 2004 Dodge 1500 since April 2005. The headlight would stay on bright or dim but not switch. At the same time the windshield washer would not work. The dealer replaced the multifunction switch, but the problem persisted. The vehicle had been back to two different dealers four times, and had the same switch replaced twice, but the problem recurred, but was not constant. The contact wrote to Chrysler, but had no satisfaction. Also, on one occasion the vehicle would not accelerate when attempting to pass another vehicle. At that time, the cruise control would not work, and the headlights would not come on. This problem had not recurred, but the dealer had no explanation or solution. (11/17/05)
I was driving down interstate 65 in mobile, al doing a speed of around 65 mph. Suddenly and without warning, my steering wheel locked-up and I was not able to turn the steering wheel left or right. Thankfully, there were not many cars on the highway and I was able to coast across 3 lanes of the highway, finally stopping in a ditch on an off ramp. The problem that occurred was the power steering pump popped off, wrapped around my serpentine belt, and cracked my head gasket. They replaced all parts that were damaged. One month later, the windshield wiper modulator malfunctioned during a rain storm and I had no wind shield wipers.
- Mobile, AL, USA
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- Revere, MA, USA