This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
: the contact stated without warning the power steering pump failed while driving 25-30 mph. This caused the steering wheel to lock up. The contact pulled on the steering wheel with such force; it caused a power steering hose to blow. This also caused a pulled muscle in the contact's shoulder. The vehicle went into a ditch and was towed to the dealership. The vehicle has not been inspected.
The consumer's 16 year old son was driving the 2004 Dodge Ram pickup on 5-24-05, and the driver pulled out into traffic to make a left turn. When the steering was turned it kept on going around and around both ways. The steering wheel was connected to nothing at that point. Driver waited till traffic cleared, and driver had to push the vehicle out of the road and wait for the police to come and call a tow truck. The vehicle is now being towed back to the dealership. The owner has been in contact with Chrysler, and they would look at the vehicle. Chrysler is looking at the vehicle to see if they can fix it.
While running consumer failed to turn the steering column left or right and it failed to move on its own. Consumer took vehicle to the dealer, and mechanic informed consumer that the problem could not be duplicated, and vehicle was operating as designed. The mechanic inform the consumer that new power steering systems do not allow the steering wheel to be turned if the vehicle is not in motion. This made it difficult to make turns in parking lots and tight spaces.
- Commerce, GA, USA
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- Hope, IN, USA