This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2004 Dodge Ram 1500. The contact stated that the front driver's side door lock failed numerous times and he had to use extreme force to get the door to open. The vehicle had not been repaired. The failure and current mileage was 43,000.
Remote unlock stopped working on drivers side door and can't unlock with key. The door will open from the inside and the passenger side is working ok. Have seen hundreds of this same complaint online.
Drivers side door lock is stuck in the down position and cannot be unlocked from outside even with key. Remote does not work either to unlock door. Very dangerous with possible children and/or pets inside the vehicle in 100 degree Texas heat!
The drivers door lock just stuck in the locked position. I got out of the vehicle, locked it and walked into work, when I came out, the door would not unlock. It can not be opened by the remote key fob. It can not be opened by pulling the door lock latch. With substantial force you can turn the key enough to release the latch. The door will open from the inside handle only.
The driver door lock will not open except by the inside handle on the driver door. The tailgate lock has failed to open at the same time as the driver door lock, and the tailgate can not be disengaged to open.
- Finksburg, MD, USA
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The contact owns a 2004 Dodge Ram 1500. The contact stated the drivers side front door locked automatically and failed to open properly. The vehicle was not taken to the dealer. The manufacturer was not contacted and the vehicle was not repaired. The failure mileage was 115,600. And the current mileage was 115,616.
The door lock actuator has quit working. This prohibits any of the power door locks from working and the fob wont work. Cd player has a cd stuck in it and will not eject. These issues are well documented on websites as prominent problems.
The contact owns a 2004 Dodge Ram. The contact stated that the driver side door would not unlock with the key fob remote or manually. The contact had to enter the vehicle through the passenger side door or the rear driver side door. The contact took the vehicle to the dealer and the dealer stated that the door actuator needed to be replaced. The dealer vehicle was repaired. The failure mileage was 106,000.
The contact owns a 2004 Dodge Ram 1500. While entering the vehicle, the contact noticed that the driver's side door would not unlock using the key, keyless entry, or manually. The vehicle has not been diagnosed by the dealer. The current and failure mileages were 58,000.
The contact owns a 2004 Dodge Ram 1500. The contact stated that the handle located in the roof above the passenger side door failed as the passenger grabbed it for support while entering the vehicle. As a result, the passenger fell and fractured her left wrist. The contact took the vehicle to the dealer and was informed that it was a very common failure. The current and failure mileages were 29,000.
The contact owns a 2004 Dodge Ram. The contact purchased her vehicle fully aware that there was no keyhole on the passenger side. She intended to take the vehicle to a shop to have the keyholes added, but was informed that it could not be done. The contact felt that it was a safety risk being able to only enter through the driver side of the vehicle. The VIN, engine size, and number of cylinders were unknown. The current and failure mileages were 59,000.
A D V E R T I S E M E N T S
- Pioneer, CA, USA