This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2003 Dodge Ram 1500. The contact stated that while driving at 70 mph, the transfer case that connects to the drive shaft blew out which caused the contact not to be able to steer the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Dodge Ram 1500 was brought into local 5 star dealer and repaired 3 times prior to the accident for 4-wheel drive "popping out of gear". vehicle was parked, 3 hours later rolled back and hit a building with significant damage to the left rear quarter panel, undercarriage, possibly frame and right and rear bumper. Vehicle was found in park, documented in police report as being found in park. Brought into same 5star dealer who let it sit on the lot, never looked at it. I initiated an investigation via Chrysler. An investigator came out, looked at the transfer case with a flashlight, never put the vehicle in four wheel drive, and left. We now own a wrecked vehicle with a defective transfer case and nobody will repair it. We have 17K on this engine and all components are supposedly on a full and extended warranty. Chrysler will do nothing!!!!
Have had the truck less than two years and have had service because of faulty motor in windshield wipers, bad coil in engine, mis-firing, causing the cylinders and valves to be replaced, fuel cap replaced, fuel line replaced because of water in the lines, heater had bad piece, causing heat to not come out of defrost or floors, shifter for 4-wheel drive will not shift. Has been in shop 13 days(3 visits) in last 4 weeks. Needs to go back this week for shifter.
While driving 60 mph driver heard a bang coming from under the vehicle. Then, consumer noticed the vehicle was on fire. Consumer pulled the vehicle over, and called the fire department to put out the fire. Vehicle was towed to the dealer for inspection, and mechanic determined that transfer case failed.
- Hamden, CT, USA
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- Hornbeak, TN, USA