This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2002 Dodge Ram 1500. The contact stated that the windshield wiper motor malfunctioned during inclement weather and the contact was unable to see clearly because the windshield wipers would not function. The contact took the vehicle to a local mechanic and the mechanic informed the contact that the windshield wiper motor needed to be replaced. The contact did not replace the windshield wiper motor. The failure mileage was 151,000.
The contact owns a 2002 Dodge Ram 1500. While driving 40 mph in the rain, the windshield wiper motor shut off. The manufacturer advised him to take the vehicle to the dealer for a diagnosis. They stated they would decide if they would pay depending on the diagnosis. The current and failure mileages were 27,000. The VIN was unavailable.
- Chesapeak, VA, USA
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- Winchester, CA, USA