This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The driver's side seat belt retractor continued to fail. The parts were repaired/replaced three times, however the problem recurred. Both seat bet retractors were replaced, however problem still exist. Right rear door lock inoperative. Rattle sound over bumps. Right front sway bar link replaced. The steering wheel has been oscillating almost takes the wheel out of this hands. Dealer found ice in wheels/cleaned wheels. However vibration re-ocurred.
I brought my truck to the dealer because it pulled to the right and shuddered at 75mph. I had already had 3 alignments on it since I bought it. Dealer said it was due to the tire wear. Tires wore out at 27,000 miles. Dealer was shocked; it?S a new truck the tires should have lasted 40,000 miles. I got new tires but the truck still pulls right and now it is starting to shudder at 65mph. I have had a pull problem since day one. I have also noticed that the raido lights and all dash lights go out when the key is turned to the rear and giggled a bit. I am bringing the truck in to the shop again this week. I hope it can be fixed.
While driving the steering wheel locked up and made it impossible to steer the vehicle. This happened three times in one day nearly causing a collision in each instance. The dealer and the manufacturer have been notified of this problem.
Regarding the new body style Dodge 1500 Ram pickup. My truck is less than a year old and about 15000 miles. It has a steering problem. Generally, it pulls to the right, dangerously! the second day of my ownership, went to the dealer and they aligned it. Told me if I still had a problem, it was a tire problem. The alignment did not help. I had the tires rotated at the appropriate time and this did not help. The steering problem is worse now. If I travel over a bump or a seam in the road, the vehicle will vere to the right or left or both directions in an uncontrolable and violent manner. I must come to a complete stop to regain control of the vehicle. Yes, it is very scary. So much so, that I again returned to the dealer, they aligned it again. The problem seems worse now. I was told, if the alignment did not help to bring it back and they would order/instal a new rack. I did so and was put off. Today, 5-30-03 I returned to the dealer to ask about the fix for my steering problem. I again was put off and I asked to call Chrysler. I did, the nice and efficient lady new what I was talking about with the steering problem. I asked if there were alot of complaints like mine and without saying "yes", she indicated there are many complaints. While on hold with her, she called my dealer. I later called the dealer as instructed. The service advisor I have been working with for three weeks said "there is a problem with the steering, Chrysler is aware and has re-designed parts for the fix, however they are not yet available." I am to take my truck in on Monday, 6-2-03 for a couple of hours so they can "look at it again." Sad to say, but I am afraid to drive my new Dodge truck. You never know when it will vere violently out of control. What does a consumer do" how long before parts are available? how many people must die or their lives changed forever before the problem is addressed on a large scale"
While driving the steering bolt became lose and caused the steering wheel to jump around. This made it difficult for the driver to control the vehicle. Nlm
- Houston, TX, USA
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I have an alignment problem with my new body style 2002 Dodge Ram 1500. It pulls right dangerously, and puts everyone on the road at risk. I have had independent alignment shops verify and check my alignment, and they have found no problem but identify the symptoms. Dodge is not being very helpful in solving the problem. The local reps are waiting for the regional reps and so on, I get told to sit tight, while nothing happens. I have an appt on 5/6 for another inspection.
When driving at any speed, steering makes loud noise, sounds like steering is going to fall apart. Dealership replaced steering column; however, problem is still occurring.
A D V E R T I S E M E N T S
- Niagara, WI, USA