This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Oil pan was replaced due to rust. Covered by warranty, with $100 deductible. Apparently Chrysler can't build a pan that will last a full five years. Also, on third set of brakes at 81K miles. Apparently, as soon as I traded my Toyota, I started driving like an old lady. Either that, or the brakes on the truck are substandard. Emergency brake handle broke in less than 1 year. Etc..........
Lost engine oil pressure. Used berrymansb12 in engine oil. Oil pressure came back. Drained oil and installed new oil and filter. Started engine no oil pressure. Removed oil pan, suction screen plugged with sludge and hard oil deposits. Cleaned everything. Installed oil pan. New oil and filter. Started engine, so far ok. Have 110,000 miles on engine.
Heater stopped working. Replaced thermostat. One week later to leave truck would not start. Had to have it towded. Received a call from mechanic said it was hydrolocked. Received call frm mechanic today 1-27 said the head was split. Has to be replaced. This truck is a 2002 with approx. 45000 miles. This has been the worst vehicle we have ever owned....I will tell everyone do not buy a Dodge of any type....
We purchased this truck 2/28/02. By the end of March early April, the truck began to stall sporadically and has even jumped gears while in motion once. The truck has been returned to the dealership 8-9 times and we have been told everytime they can not duplicate the problem. Promises upon promises have been made to re-flash the computer system because we were told they (Dodge) think the trucks computer system is telling the truck to shut down. One time while riding down the road the truck lost complete power to all interior systems (I.e. air condition, stereo, windows) and we had to pull over. The truck has stalled both in reverse and in drive, the transmission has locked up on the dealership (in reverse). From Feb. 28, 02 to June 28, 02 the truck was in the shop over 25 days. On July 8, 2002, the driver side mirror completely broke and would spin around in circles. When we contacted the dealership we were told it was on a national backorder. While waiting for the passenger side mirror, the driver side mirror broke in the same fashion. All in all we had to wait until 9/9/02 to have the mirrors fixed. While waiting we had to tape the mirrors in place so we could see while driving. This was extremely dangerous at times and made it difficult to travel. We have stopped taking the truck to the dealership for now because we get now where with them or DaimlerChrysler/Dodge. I have since contacted the attorney general to help pursue this matter. When paying $30,000 for a truck and then being refused repair for a problem that can and has definetly altered the market value and our confidence that we have a safe truck to drive/ride in is in-excusable. After researching on the NHTSA web site we are not the only people complaining of these problems. Let's all get together and make Dodge stand up to their problems.
My truck stalls unexpectedly up to 3 times a day almost alway in the evening. This happens within the first 3 miles that I drive. The truck is then very hard to get started and keep running. I have had the truck in for service 3 times, and have also contacted the customer service center and repeatedly get un returned phone calls. This truck is life threatening to me my family and anyone else that is around when this happens.
A D V E R T I S E M E N T S
- Dryden, NY, USA