This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2002 Dodge Ram 1500. The contact stated that the dashboard was cracked. The contact took the vehicle to the dealer for inspection but it was not repaired. The manufacturer was notified but provided no assistance. The failure mileage was 147,000.
The contact owns a 2002 Dodge Ram 1500. The contact stated that while driving 65 mph a piece of the dashboard fractured and began to crack in four different places. The vehicle was taken to several independent mechanics for diagnosis and the contact was informed that there were no repairs but instead, the entire dashboard would need to be replaced. The manufacturer was notified but offered no assistance. The vehicle had not been repaired. The failure and current mileages were 94,000....updated 10/17/12 updated 10/17/12
Noticed while driving that the right hand corner of the upper dashboard piece next to the window was rattling. Upon further investigation found that two of the attachment post for the panel were completely separated from the upper dash panel on the under side of the panel which mate to a friction clamp under the panel.also noticed that the speaker grill was cracked and coming apart in the same area. Note: The dash area has never been disturbed since new or has been in a wreck or has the dash had any kind of impact. Perhaps if Dodge had put more emphasis on quality than profit, they would be in better shape.
Dashboard is cracking in several places and falling apart. I took the dash cover off to glue it back together and seen that the dash body is also cracking, after gluing the top dashboard back together, less than a month later cracks appeared next to the cracks that I glued together. It is only a matter of time before the dash body collapses.
- Broken Arrow, OK, USA
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The dashboard in the 2002 Dodge Ram 1500 has multiple cracks and pieces are falling into the A/C vents and the firewall. There are many sharp edges and loose broken pieces and I'm afraid if there is an accident there could be fragments that break apart and could potentially cause eye damage or severe lacerations. Please address this issue with Dodge as I have found multiple complaints from numerous owners.
The contact owns a 2002 Dodge Ram 1500 quadcab. While driving approximately 55 mph, the contact approached a turn however, the turn signal failed to respond when engaged. The windshield wipers, horn and rear brake lights became inoperable. In addition, both turn signals would not function upon activation. A certified mechanic inspected the vehicle and was unable to determine the cause of failure. In addition, large fragments of material separated throughout the dashboard surface. There were also numerous cracks within the dashboard. The vehicle had not been repaired. The manufacturer was not notified of the permanent malfunctions. The approximate failure mileage was 112,000.
The contact owns a 2002 Dodge Ram 1500. The contact stated that the dashboard was completely fractured. The vehicle was taken to the dealer who stated to the contact that the material used to manufacturer the dashboard was defective and needed to be replaced. The manufacturer was made aware of the failure who offered to cover the cost of repairs, stating that the contact would only be required to pay the deductible. The vehicle was not repaired. The VIN was not available. The failure mileage was 45,000 and the current mileage was 69,000.
Severely cracked dash board. Parts falling down into the electrical wiring including airbag area. Continues to crack in different areas. Major portions of the dash is caving in. Could cause gauge, lighting, airbag and heating/cooling problems.
The contact owns a 2002 Dodge Ram model R35. The contact was driving 5 mph when smoke emitted inside of the vehicle and flames were visible from the hood. The failure caused the contact to drive into a ditch but there was no crash. The doors failed to open during the failure so the contact escaped by punching and shattering the windshield. The vehicle was towed to a private mechanic where the mechanic confirmed that the power disruption caught fire. The manufacturer was contacted. The vehicle was destroyed. The failure and the current mileages were 50,000.
The dash in my 2002 Dodge Ram quad cab pickup began to crack and has now completely shattered. There are pieces that have broken off and are now effecting my heating and cooling system. I am concerned that if I hit a bump to hard that a piece might actually dislodge and harm someone. Or cause even more severe internal damage that might effect my ability to operate the vehicle.
Have had a cracked dashboard for quite some time now, I have filed a complaint before and could not get a resolution from Chrysler/Dodge. My dashboard has cracked to pieces causing a safety hazard. Finally my electrical systems have started to malfunction due to the pieces of my fallen dashboard falling on electrical components, there was a small short/fire that caused my cruise control to stop working and my dash lights also. I feel it has been long enough and something needs to be done before, someone not as lucky as me, gets really hurt from this safety hazard issue that has haunted us Dodge Ram owners for a long time. We need to get our dashboard replaced asap.
2002 Dodge Ram 1500. Dashboard has cracked and is continuing to not only crack but to disintegrate. It has large holes in it where the plastic has fallen off leaving very sharp irregular sections. Some pieces have fallen off, and some have fallen in, ... into the ducts and cavities under the dashboard covering. I believe it is a danger to driver and especially to passenger of the vehicle in the event of an accident, crash or even a sudden stop. It affects the working of the front window defroster as some of the pieces have fallen into the ductwork. I have searched the internet and this is a widespread problem in all parts of the country. Replacement of the dashboard is over $1000. I think that Dodge should held be responsible for the shoddy materials used in the making of this dashboard.
The contact owns a 2002 Dodge Ram. While the vehicle was stationery, the exterior body paint exposed a white spot the size of a softball. The defect was located on the driver's side door and the hood. In addition, there was bubbling on the exterior paint near the driver's side fuel tank. The vehicle was taken to an authorized dealer and they stated that the exterior body paint defect would eventually rust from the inner to the outer surface. The authorized dealer advised that the vehicle be brought in when it begins to rust and possibly repaired at no cost. As of July 24, 2008, the vehicle has not been repaired. The contact took the vehicle to an auto body shop for a second opinion. The VIN was unknown. The failure mileage was 85,000 and current mileage was 89,000.
The dash board in my 2002 Dodge Ram 1500 has completely deteriorated. It's completely covered with cracks, and two of the vents have fallen inside the dash board. I contacted Chrysler and they advised that they could do nothing for the problem because the warranty for the dash board had expired.
: the contact stated that the plastic bar used onto to get in and out of the vehicle on the passenger side completely detached from vehicle. This caused the contact to fall and land on the ground outside of the vehicle. There were no injuries. 08/01/06 updated.
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- Orlando, FL, USA