This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The dashboard on my 2002 Dodge Ram 1500 is cracked into many sharp, loose pieces. At this point, it's not held together by anything. My concern is that in the event of an accident, the pieces could cause injury to any vehicle occupants. It's been cracked since 2008 when the vehicle was approximately 6 years old. A friend has the same make/model and has the same problem.
I have a 2002 Dodge Ram 1500 and my dashboard is cracked from one end to the other. There is also a hole which measures 9" long and 3 1/2" wide. I believe under the right situation this could cause serious bodily harm.
Cracked dashboard, when I bought this truck it had a small crack in the board now a year later it have about 8 cracks, I got a cover for the dashboard, waiting to see if the manufacturer will issue a recall for this problem.
2002 Dodge Ram quad cab - reporting the cracking of the dash board, there has been no damage to the dash, the Ram was kept in a covered garage and still has several cracks complete across the dash. The broken and loose plastic parts could pose a safety hazard.
The dashboard on my 2002 Dodge Ram 1500 is cracking in multiple places. I've called every Dodge dealer in town, and I've been told that neither they nor Dodge will take care of this.
- Austin, TX, USA
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Dash cracking on 2002 Dodge Ram quadcab; not the first vehicle to be experiencing this. Many forums and complaints regarding this matter. Formal complaint on Dodge to NHTSA. Vehicle had about 95K when first appeared; progressively worse, becoming a driving hazard.
Dash components cracking and falling apart without abuse. Not caused by sun or heat exposure. Cracked dash panels pose a hazard due to exposed wiring usually covered and protected by dash. Parts of cracking dash can fall into wiring and components housed in the dash, including airbag components. Cracked dash panels are very sharp and can cause increased danger in case of crash or occupant impact with dash panels. Three of these vehicles in our family, all with same problem of dash components cracking without abuse or neglect. Aware of numerous other vehicles of this make with same issues.
I have a 2002 Dodge Ram 1500 and may dashboard had one crack 2 years ago. Since then multiple cracks have appeared all along the dash. May concern is the dash will fall completely apart or a piece will come loose and hit someone. Thanks.
Just what happened to the phase "Ram tough" I've had my 2002 Dodge Ram 1500 since it was new; I had installed a carpeted dash cover a few months after I bought the truck so the dashboard would be protected from the sun. I even installed a retractable accordion style sunshade. In mid 2005, I was cleaning the interior and removed the cover only to find three cracks in my dashboard, since then I have noted more and more cracks with very sharp edges to the point that now I have holes with sharp edges and pieces of dashboard falling down inside the A/C ducts and into the wiring of the dash area, also I should mention that since these pieces have fallen into the ducts, my A/C unit is not working properly in that the internal doors to divert hot and cold air are being blocked by these broken pieces and no longer open or close. I feel that Dodge needs to man up and put out a recall. Look, I love my truck, it's my third one, and I've been a loyal customer for many many years. It's now time for Dodge to show their loyalty to its customers!!!
I have a 2002 Dodge Ram pickup the dashboard has been cracked for a while from the defect in the material. The other day a piece of the dashboard broke off. Now there is a real sharp edge on the front of the dashboard and it will cut someone if they happen to put their hand on it just right. God forbid that some little child should bump their head on it.
I have a 2002 Dodge Ram 1500 quad cab and in the summer of 2007 I noticed that a crack had formed in my dashboard, there are now 6 cracks throughout the whole dashboard. I am extremely worried that if the truck is involved in a collision that the pieces with the sharp edges would be extremely dangerous to the occupants because the dashboard will break into pieces and fly through the cab.
2002 Dodge Ram 1500. Dash has been cracking for last several years and I just now started researching on internet for fear of some electrical short or serious injury. This is an apparent very common defect with Dodge, that Dodge does not want to rectify. I've always used a sunvisor and tried my best to protect the dash and interior. 1. events leading up to failure - defect in materials used by Dodge. 2. failure and occurrence - dash keeps cracking. 3. actions taken to correct - filing complaint.
Cracking dashboard on 2002 Dodge Ram 1500. Safety issues with sharp edges and loose pieces. Numerous complaints throughout internet sites of same problem. Dodge has not issued a recall. Model years 1998-2006 involved.
The contact owns a 2002 Dodge Ram 1500. The contact stated that he was unable to feel heat on the drivers side of the vehicle; all of the heat was on the passenger side. The vehicle was taken to an authorized dealership where the contact was informed that they could do nothing about the problem. Furthermore, the dashboard began to crack. The vehicle was not repaired when the complaint was filed. The manufacturer was not notified. The current mileage was approximately 146,000. The failure mileage was approximately 40,000.
The contact owns a 2002 Dodge Ram 1500.the contact stated while entering his vehicle he noticed cracks on the dashboard. The manufacturer had not been contacted about the failure. The contact has found other complaints about this failure on the NHTSA website. Updated evoq 03/22/11
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- Tx, TX, USA