This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have a 2001 Dodge Ram with 61000 miles. Check engine light came on and dealer says I have an issue with my transmission. I late find out that DaimlerChrysler issued a technical bulletin in 10/02/2000 that this model has a defect in the transmission pressure boost valve...bulletin 21-11-00. Since my failure occurred after my warranty expired they are telling me I am responsible for the repair. I think this should have been a recall since the manufacturer knew they had a defect in the transmission in 2000 and still allowed cars to be sold with the defect.
Re:"service issue" upon purchase, was told by dealer no codes, yet recieved constant engine warning light. Another dealer in S.C. addy Dodge, charged $270 to fix, while on vacation there which made the problem worse by illuminating more dash lights. Addy Dodge then stated I needed a torge convertor for $2200. The '01 Ram had 32K miles and ran fine with no shift problem however I was sold a convertor on the premise it "would not make it home" after the first repair the day before. I drove out to the dealer to see for myself and the truck was completed in record time, left in front of the dealer who could not provied the "old parts". I paid for the unit and had addy Dodge deliver it to my vacation condo. 2 hours later it was stolen from the 5th floor of the condo. No other stolen vehicle history at that address, one way in and out and many other bikes and trucks on floors 1-5. I suspect the entire episode related to the dealer and cannot get help from Chrysler as the vehicle was out of warranty in" time" yet lustine Dodge of woodbridge could not find this issue from point of sale to repair at another dealer.
An engine warning light came on my 2001 Dodge Ram so I took it to dotson brothers Dodge dealership they told me it was the transmission and that they had a service bullitin the problem was that during manufacturing a plate with a hole to small to let fluid to pass though was installed this causes the tourque converter to lock up and become damaged they told me that it would be safe to drive this was on wed Feb 2 on tues Feb 8 I was coming home from work when the transmission failed reducing my speed dramaticly I narowly missed being rear ended luckly the car behind me was able to swerve around me after sitting with the truck in park for a few minutes the transmission engaged and I was able to continue home.
I have a 2001 Dodge 1500 w/a 5.9 V8. At around 58000 miles transmission started to go out. Took it to a shop, and they told us it was the torque converter. We replaced the transmission, and yet the problem still occurred. I am an hard core Dodge buyer, but this is starting to turn me off Dodge all together.
- Fort Riley, KS, USA
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Dodge 1500 5.2L, V8 with 58,800 miles. Well maintained, never used for towing, mostly highway miles. Torque converter failed, destroying the transmission. Now it's costing me $3,600 to get a new transmission! of course, out of warranty and Dodge couldn't care less. I'll never own another Dodge again.
Transmission failure due to torque convertor failure. Went to dealership while under warranty was told everything was fine at 34000 miles. At 43000 miles transmission went out. Now I am out the money to fix it when if they had fixed the problem at 34000 miles it would have been fine.
Pulling into driveway, the truck shut off. It started back, but seemed to hesitate when trying to accelerate. The following day, the truck continued to hesitate. I added transmission fluid and took a "test drive" in the driveway to see if it continued to hesitate. It did not, but I noticed fluid leaking out of the bottom of the truck (the transmission fluid I had just put in). I had to call a roll-back to tow it to a mechanic. He said it took him a day and a half just to remove the transmission. He noticed metal shavings in the transmission fluid. He was unable to remove the torque converter at all. It was completely stuck. This truck has only 50,100 miles at the time of this repair. We had to have a new transmission, and transmission cooler, totalling $3,061.19 in repairs. I called the dealer I bought it from, and no one returned my call. I called the DaimlerChrysler Corp. And was told that there was nothing they would do.
I have a 2001 Dodge Ram with 23,600 miles on it. Two weeks ago the transmission completely failed 2 hours form my house. It left me stranded on the side of the road with a truck load of hunting gear. Of course it had to be towed to the nearest dealer. Diamler Chrysler could care less that it was 9pm and I had no way home. The dealer in annapolis rebuilt the transmission - they claimed the torque converter failed. They had the vehicle for a week. 3 days after I got the vehicle back, the transmission started to fail again. Now its at leesburg Dodge (va) and they are in the process of rebuilding it a second time. This truck has no tow hitches and has never towed a heavy load. It is not abused but just failed. This is unnacceptable and if things are not made right with me, I will never buy another Dodge again.
The valve body was replaced as a result of the first repair attemp. Second attempt the transmission was overhauled, replaced pump, input shaft & torque converter. Third attempt is currently being made. Same as second to be replaced.
A D V E R T I S E M E N T S
- Edgewood , MD, USA