This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
: the contact stated while taking the vehicle to the independent repair shop for normal maintenance, the mechanic discovered the front ball joints needed replaced. Upon further inspections, the seal around the ball joints were worn and the lubricant leaked out; however no repairs were made. The consumer stated there were no grease fittings on the joints. Updated 03/17/06.
The contact stated the vehicle was driving funny. He took the vehicle to the dealership for inspection. They determined the ball joints needed to be replaced at 40,000 miles. The vehicle was repaired at the contact's expense with no assistance from the manufacturer.
Upper and lower ball joints are worn out @ 60,000 miles. Diagnosed by Dodge dealership. Causing excessive tire wear and handling problems. Dodge custonmer service (file 13615741) refused to fix problem even though durangos have had a recall for similar issue.
Both upper and lower ball joints had to be replaced at 25000 miles under warrenty now again at 50000 the dealer said there bad again and won't cover charges. The truck has never been driven on a dirt road and has been extreamly well maintained.
- Chardon, OH, USA
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When getting the front end aligned the ball joints were checked and failed inspection and had to be replaced. When I returned to the dealer for reimbursement they said that, the part was not recalled on the Dodge Ram, however was recalled on the Dodge durango and Dodge Dakota. Being rather rude about it, I was told since I didn't get the ball joints replaced at a qualified Chrysler dealer they would not reimburse me. I had 36,800 miles on the Ram so it wasn't a question of warranty but one of safety, that had to be performed whether it was a Dodge garage or not and I think I should be reimbursed for these parts and labor.
Consumer took vehicle to dealer for alignment, and it was discovered that the upper ball joints needed to be replaced. Consumer was informed by dealer that the wheel was close to coming off. Dealer repaired vehicle at consumer's expense.......
Consumer hears a clicking noise from the front, as well has the steering wheel shake when the vehicle is making turns and is at low speeds. Consumer was informed by the dealer that upper ball joints needed to be replaced.
The tie rod end and upper and lower ball joints were wearing out. While driving consumer heard noises from front end of vehicle due to defective tie rod ends. Failed parts available for inspection.
While driving the vehicle's steering wheel become loose. The technician serviced the truck and noticed that the upper and lower ball joints needed to be replaced.
When the steering wheel was turned left or right there was a loud squeaking sound coming from the wheels. Dealer inspected the vehicle and found that the upper and lower ball joints were worn out.
Truck wonders left to right, pulls hard right. Was told that all four ball joints and trac locator bar needs replacing.parts most be replaced by Dodge parts. Why replace parts with more bad parts. Truck has 50,000 miles. Never been off road. Front end should not have went out!!!! never buy a Dodge!!!
A D V E R T I S E M E N T S
- Alma, GA, USA