This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2001 Dodge Ram 1500 extended cab pick up truck. Consumer's vehicle was involved in a head on collision while driving 45 mph. This happened about 1 month ago. Driver of other vehicle lost control of vehicle at 60 mph on a wet surface. Upon impact, the air bags deployed and pushed the brakes down and at the time of impact, the consumer felt something hit him in the chest. Did not know what hit him, but once the consumer looked he discovered that the steering column bracket sheared off during the impact, and the steering wheel went under the air bag hitting the consumer's lower right rib cage. The insurance inspector did not really pay much attention to the steering wheel bracket that sheared off during the crash. The consumer has photos of the crash, and a police report was taken. When the air bag deployed the consumers upper bridge in his mouth became loose and also the consumer experienced bruises on his upper chest. Updated 11/02/05
Consumer stated that when S making a turn either left or right heard a funny noise. It sounded as if it was a broken bushing. Also, steering wheel will not tilt up or down. She took vehicle to the dealer, and was told that the steering wheel problem was not covered under the warranty. Consumer thought that warranty covered all parts of the vehicle because she purchased a bumper to bumper extended warranty. In addition, consumer believed that vehicle was under a recall. However, she had not yet received the recall notice from the manufacturer.
Due to erratic operation of the vehicle, the owner had the truck inspected by a technician. Upon inspecting the truck, the technician informed the consumer that the upper ball joints and steering column needed to be replaced.
My wife was driving our Dodge pickup 4X4 home from her mother's house when the steering wheel and steering column lowered into her lap. Recall#1003334. Per diagnosis the U-bracket had broken where the bolts go through the instrument panel support also the steering shock was weak and loose.
- Rome, NY, USA
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Consumer states her husband was involved in an automobile accident today, and air bags on the driver side did not deploy. Not only did the air bag not deploy but the steering column and the part where the gauges are all dropped down to the floor and the driver injuried his legs. His chest was also injured in the accident. She states that at this point he was unable to control the truck because he had no steering wheel. Vehicle traveling at about 70 mph.
Steering column problems have been reported 5 times, repaired 4 times in which the clock spring (safety recall 982) was replaced 2 times. Left outer mirror vibrates at highway speeds impairing visibility when merging with traffic. Truck is not safe for highway use. ***dimsii IVOQ entry posted after 12/12/02 cut-over to artemis***764311
A D V E R T I S E M E N T S
- Clint, TX, USA