This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2001 Dodge Ram dashboard cracking and falling in. Consumer states that the dashboard cracked and actual chunks fell inside. Dealer told her they would not correct the problem because it was cosmetic not a safety problem.
The contact owns a 2001 Dodge Ram 1500. The contact stated that the top of the dashboard had approximately ten cracks. The dealer has been notified. There were no recalls available. The current mileage was 68,000 and failure mileage was 42,000.
2001 Dodge Ram 1500 cracked, falling in dash heater core failure due to ground wire never being secured from factory rear doors will not open by using inside door handle electric lock switch failure passenger side. Hood hinges broke on both sides tailgate cable support drivers side replaced twice
The contact owns a 2001 Dodge Ram 1500. The contact stated that there were multiple deep cracks on the dashboard from the odometer to the windshield. The dealer stated that stress fractures caused the failure. As of December 21, 2007, the dealer had not repaired the vehicle. The current and failure mileages were 60,103.
The contact owns a 2001 Dodge Ram. The dashboard is falling inside of the instrument panel. The failure began as cracks spreading across the entire dashboard. The failure has produced visible wires. The contact stated that the instrument panel was still visible. The vehicle has not been inspected by a dealer. The failure mileage was 100,000 and current mileage was 120,000.
The contact owns a 2001 Dodge Ram 1500. Upon entering the vehicle, the contact noticed a crack on the dashboard that extended from the passenger side to the air bag. He stated that he notices a new crack every couple of days. Currently, there are approximately twenty five cracks on the dashboard. The dealer stated that they could not be of assistance. The current mileage was 107,000 and failure mileage was 93,000.
Dash started cracking in 2006. Now have 3 cracks that are starting to join together. From pictures I've seen I will be having big holes in my dash within a year. This is causing electrical problem.
The contact owns a 2001 Dodge Ram 1500. The contact stated that the dash is falling into itself, large holes. He has not taken the vehicle to the dealer because it is no longer under warranty. He stated that he used the reflector to block the sun from entering the vehicle. However, the failure continued to occur. The current mileage was 120,000 and failure mileage was 66,000. Updated 01/11/08. The consumer stated the dashboard is craked. Updated
I own a 2001 Dodge Ram 1500 quad cab rwd. In the past two years my dashboard has crumbled. Pieces are actually starting to fall into the firewall. I can touch the dash with one finger and apply minimal pressure and the dash spider webs. This truck has less than 100K miles and is parked under a covered shed at home. This is ridiculous and seems to me to be a real safety issue.
I bought the truck used with only about 30,000 miles on it. There were tiny cracks in the dashboard but over the next couple of months with the car being parked in the shade, the cracks grew worse and worse until now there are about 5 major cracks and I'm concerned that two will merge to create a hole in my dash. If this happens, the components and concealed wiring will be at risk of failure due to sun exposure and a safety hazard.
The contact owns a 2001 Dodge Ram 1500. The contact stated that the dashboard has cracked in several places. When she attempted to replace the dashboard, it shattered into pieces. The wires are exposed. The powertrain was unknown. The current mileage was 52,234 and failure mileage was 47,665.
I am the original owner of a 2001 Dodge Ram 1500 4WD extended cab truck. The dash has almost completely disintegrated and is cracked and pieces are falling out. The structural integrity of the dash has jeopardized the safety of operation of the vehicle. It has progressively gotten worse over the past 2 years.
The contact owns a 2001 Dodge Ram 1500. The contact noticed a long crack in the center of the dashboard, spreading in the direction of the passenger side. The crack was approximately a foot long. He also noticed smaller cracks were present. As of June 27, 2007, numerous cracks were found on the dashboard, possibly more than fifteen. The dealer stated that the cracks are not covered under warranty. The VIN was unavailable. The current mileage is 120,000 and failure mileage was 24,000.
The contact owns a 2001 Dodge Ram. The contact stated that the dashboard has several cracks that extend from the windshield to the end of the dashboard. The dashboard has not been replaced. The manufacturer stated that there has not been a recall. The VIN and purchase date were unknown. The current mileage is 42,000 and failure mileage was 40,000.
The contact owns a 2001 Dodge Ram 1500. The contact stated that the dashboard has cracked in three spots. No wires are visible. The current mileage is 19,200 and failure mileage was 10,000. The mileages were verified for accuracy.
The dashboard in my 2001 Dodge Ram pickup truck started cracking all of the sudden. I know of many others with same problem and many are listed at the Dodge forum online
2001 Dodge Ram 1500 pick up truck with dashboard that cracked and had to be replaced at dealership. Manufacturing defect yet we had to pay for labor on the replacement. My husband was able to convince the dealership to pay for the parts only, under the extended warranty.
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- Mount Hope, WV, USA