This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I purchased a 2001 Dodge Ram 1500 quad cab, VIN [xxx], from fowler Dodge in Oklahoma city. The vehicle was sold as is with engine problems. Upon taking the vehicle to a mechanic, I was told that it will need over $2000 in repairs in order to be safe and reliable. The problems are as follows: #1 engine cylinder has burnt valve, not creating adequate cylinder pressure #5 cylinder has burnt valve, not creating adequate pressure #8 cylinder has burnt valve, not creating any pressure brakes rotors require replacement transmission slipping between 1st and 2nd gear headlights operate in full high beam only, all the time. Faulty headlght switch the mechanic I took the vehicle to has reccommended that I get a lawyer, write to you and Chrysler and give fowler Dodge a chance to make the repairs under good faith. The mechanic also stated that on numerous Dodge Ram maintenance forums, this is a common problem. I have seen these first hand and it is true. I have seen posts with people stating that their dealer told them there was a problem with the cylinder heads which lead to burnt valves, requiring cylinder head replacement. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)
I own a Dodge Ram 1500 sport 4X4 which has 6700 miles on it. At 3800 miles the transmission went out. Mark thomas motors in albany said they will replace the transmission because there isn't a reason for it to have gone out, at no cost to me. At 67K miles both the engine heads were cracked from running to lean and advanced timing. That cost me $1000 and mark thomas motors again adjusted the cost. Althought I have been treated extremely well from this dealership I should not have experienced these problems this soon. Various forums discuss these topics in great detail. Dodge has known of these issues and has never addressed the problems. I'm now waiting for my F250 to be delivered, I'm done with Dodge for now.
Without warning driving on interstate highway, suddenly engine light came on and truck died. Pulled immediately to side of road when there was a loud bang. Had truck towed and had to have entire motor replaced.
While driving the vehicle to college it just quit on me. It would not start again. I had it towed to the dealership where purchased and it is still under warranty.the next day they called and told me there was sludge build up in the engine and that it was locked up. They took a oil analysis test and said that we were liable for the damage caused by not having recommended oil changes. I have receipts showing oil changes but I was denied by Chrysler any work done on it. In my experiance of having been around a mechanic the only way an engine locks up is if there are defects in the engine or there is no oil in the engine. There was oil in my engine and there are only 35,800 miles on my truck. Now I am stuck with a truck still making payments on it and I have to replace my engine myself at my cost because Chrysler doesnt want to fix it. I looked on the net and also found another person on there who has filed a complaint saying there was gunk build up. That ODI number is 8015189. If there are any others out there please let me know. I would like to have the problem taken care of before I have to pay out of my pocket for something that the dealership or Chrysler should have to fix because it is still under warranty.
Oil gauge malfunctioned, and went dead, not detecting low oil pressure. Dealer found sludge in engine that would build up from overdue oil changes. Consumer stated oil changes were done on regular basis, but not a T the dealership.
- Harvey, LA, USA
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Consumer states the vehicle has a severe motor knock and valve rattle noise which occurs whenever the motor was under any load, the dealer made one computer adjustment that helped a little and made several suggestions about the types of gasoline to use, consumer states when going up a slight hill again under any load the motor rattle noise has recurred to a noticeable degree.
While driving, vehicle will stall out without any warning. Dealer contacted.*akdealer repalced ais motor, reset fuel memory in PCM and replaced map sensors. However problem still exists. Prndl is loose. Dealer adjusted prndle.
Vehicle will produce too much static electricity so much that consumer will end up with disc color on his fingers. Contacted dealer, and dealer cannot remedy the problem.
While driving, consumer noticed smoke coming out of the hood and pulled over, when opening the hood, consumer noticed that the vehicle was on fire, claim 16-N191-218.
While driving, vehicle suddenly stopped, the vehicle was rolled into a dealership when flames came out, the entire vehicle exploded, claim 59-V812-056.
Vehicle experienced fire in the engine compartment, damages are to the right side of the engine above the valve cover and the wiring harness on the right side was also heavily damaged, claim 42-1425-827.
Vehicle experienced engine fire, recently the vehicle was worked on for an engine oil leak, the dealer is not willing to handle under warranty, the vehicle is a T/L, claim 59-V803-238.
Vehicle experienced engine fire, 2 months ago vehicle was worked on for engine oil leak, dealer not willing to handle under warranty, claim 59-V803-238.
A D V E R T I S E M E N T S
- Oklahoma City, OK, USA