This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2001 Dodge Ram 1500. The contact stated that the instrument panel shattered into small pieces and fell into the dashboard. The dealer and manufacturer were notified of the failure, but denied any assistance with repairs to the vehicle. The vehicle was not repaired. The failure mileage was 60,000 and the current mileage was 93,000. The VIN was unavailable.
The contact owns a 2001 Dodge Ram 1500. The contact stated that the glass shield on the instrument panel fractured. The gauges were still operable yet they were exposed. The vehicle was not inspected or repaired for the failure. The failure mileage was 54,000 and the current mileage 64,000. Updated 11/11/10 the entire plastic part of the dash cracked and fell a part. Updated 11/18/10
The contact owns a 2001 Dodge Ram 1500. The contact stated while driving approximately 30 mph, she drove over a bump in the road and the entire the instrument panel lights failed. The contact moved the vehicle off the roadway and attempted to shift into park but the shifter was stuck in the drive gear. The contact attempted to move the shifter several times before engaging. The contact stated the failure would occur whenever she would drive over an uneven road surface. In addition, often when the failure would occur, the key would not turn in the ignition until after several attempts. The contact stated the vehicle was previously repaired under an unknown recall and the failures did not occur until the recall work was performed. The dealer advised the recall repairs were not related to the failure the contact was experiencing. The vehicle was not further repaired. The failure mileage was 88,000 and the current mileage was 91,000.
When are you folks going to do something about this hazard" are you just waiting for someone to get hurt?" it is irresposnsible to continue to neglect this. You have 802 complaints on this vehicle and most are the following issue!!Dodge Ram dashboard manufacturer defect; falling apart creating a serious safety hazard in numerous ways. Updated 04/12/10
The dashboard on my 2001 Dodge Ram 1500 pickup truck has cracked and I believe may be affecting my control panel (odometer and speedometer). I went to drive my truck one afternoon and the whole control panel wasn't working. I also have some kind of fumes coming from my vents whenever I turn on the air conditioning, heat or defrost which may be related to the dashboard also. My defrost doesn't work at all due to the cracks in the dashboard because the air isn't going where it is supposed to go.
- San Diego, CA, USA
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The contact owns a 2001 Dodge Ram 1500. The contact stated that the instrument panel was cracking and falling apart. The dealer and manufacturer stated that there was no open campaign on this defect. One of the plastic pieces from the instrument panel fell into the air vent when he activated the air conditioning system. The piece of plastic cut his wife's eye. The manufacturer stated that they could replace the instrument panel at the cost of $500. The failure mileage was 81,000 and current mileage was 84,000.
The contact owns a 2001 Dodge Ram 1500. The contact stated that the dashboard has cracked on the driver side. The dealer will replace the dashboard free of charge, but not the frame of the dashboard. The engine size was unknown. The current mileage is 40,000 and the failure mileage was unknown.
The contact owns a 2001 Dodge Ram. The contact stated that the vehicle's dashboard began to crack and pieces are falling down into the instrument panel. He has written letters to the attorney general's office, the better business bureau, and daimler Chrysler. No one has responded as of yet. This failure has been ongoing since January of 2004. The contact stated that the vehicle was still under the original warranty when the failure first began. The failure still persists. The engine size was unknown. The current mileage is 91,000 and failure mileage was 36,000. The consumer stated the vehicle was taken to power Dodge for repairs. The consumer stated the dealer will provide a copy of repairs. Updated 06/29/07
The contact owns a 2001 Dodge Ram 1500. The contact stated that he is unaware of how his vehicle's dashboard became cracked. He stated that the dashboard is also collapsing. The current and failure mileages were 74,000.
The contact owns a 2001 Dodge Ram 1500. Approximately one year ago, the contact noticed a crack in the dashboard of her vehicle. She took the vehicle to be repaired and the dealer and the manufacturer stated that nothing could be done because no recalls were issued for the vehicle. The contact has since noticed another crack in the dashboard. The current mileage is 81,000 and failure mileage was 72,000.
My 2001 Dodge Ram 1500 has a dash which began cracking several months ago. The cracks have gotten progressively worse in size and number. A little over 3 months ago a large portion of my dash caved in exposing the wiring underneath to direct sunlight. Also more recently, the molding around my instrument panel is cracking. This could become a hazard should the wiring melt due to not being protected from sunlight. No recall has been made by Dodge and I am not in a position to spend several hundred dollars for a factory defect.
Front dash collapsed, pieces of broken dash have fallen into areas where wiring is. Numerous other owners of the same year/make/model have had exact same thing happen. Can't be considered safe driving around with a 24" hole in the dash with pieces loose within the electrical components, to date not considered a recall item by Dodge.
A D V E R T I S E M E N T S
- Salem, IL, USA