This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
TL -the contact owns a 2001 Dodge Ram 1500. The contact stated that the dashboard fractured and the heating wiring system was replaced due to the dashboards fractured pieces penetration. The manufacturer advised the contact to keep the air bag in the off position. The vehicle was not repaired. The VIN was not available. The failure mileage was 102,000 and the current mileage was 107,000.
The contact owns a 2001 Dodge Ram 1500. The contact stated the dashboard was cracked and detaching from the vehicle. The vehicle had not been taken to an dealer or independent mechanic for diagnosis or repair. The manufacturer was made aware of the problem. The VIN was not provided. The approximate failure mileage was 120,000.
The dashboard has been cracking for over 2 years. Large pieces are breaking off and falling into the dash area where there are many electrical wires and vacuum hoses. The pieces that are breaking off are large and have sharp edges that may cut into the wires and hoses and may start fires or electrical failures/shorts. I researched and found out this is a common failure in this vehicle year due to manufacturing. Sometimes as I'm driving, the broken pieces pop out towards passengers in the vehicle. I'm also concerned that a short may deploy the airbags.
The contact owns a 2001 Dodge Ram 1500. The contact stated that the dash board was detaching from the vehicle in large pieces. The manufacturer was made aware of the failure. The vehicle was not repaired. The VIN was not available. The approximate failure mileage was 30,000.
The contact owns a 2001 Dodge Ram 1500. The contact stated that the entire dashboard exhibited several cracks. The driver's side of the dashboard had partially caved in and separated from the mounting. The contact had not been involved in a crash.the manufacturer was notified of the problem. The approximate failure mileage was 133,000.
- Flagstaff, AZ, USA
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I have a 2001 Dodge Ram purchased used in 2006. It had 1 or 2 small cracks in the dash at the time of purchase. I wasn't too concerned about them, but then within a year or 2 the cracks multiplied. I then began to have issues with large pieces of the dash completely breaking and falling out. I now have multiple giant holes in the dash. I didn't realize this was an actual issue with other Dodge Ram until I searched out to replace it. I have discovered that 1000's of people are having the same issue, far from being labeled "isolated". this issue should have been handled via a recall years ago.
Pulled out of parking lot hood flew open cracked windshield bent hinges and hood, barely got shut, afraid to open again, had it checked out by my mechanic and he said that these latches are recalled and fail all the time.
The contact owns a 2001 Dodge Ram 1500. The contact stated that he entered the vehicle and noticed that the dashboard was cracked into several pieces. The vehicle was taken to the dealer for inspection where they replaced the dashboard. The failure recurred a few years later. The manufacturer was notified but provided no assistance. The failure mileage was 100,000.
The contact owns a 2001 Dodge Ram 1500. The contact stated that the dashboard cracked and the instruments was falling into the front end of the vehicle. The contact stated that the passenger side air bag was exposed. The contact mentioned that the dashboard started to crack one year after purchasing the vehicle. The manufacturer was made aware of the failure who did not offer any assistance since the failure was not covered under warranty. The VIN was not available. The failure mileage was unknown and the current mileage was 170,000.
The contact owns a 2001 Dodge Ram 1500. The contact stated that the dashboard had developed cracks. The vehicle was taken to the dealer who stated there was no recall related to the failure and as a result the contact would have to pay for the repairs. The manufacturer was made aware of the failure who stated that it was a common issue with these types of vehicles. The vehicle was not repaired. The failure mileage was 180,000.
The contact owns a 2001 Dodge Ram 1500. The contact stated that the dashboard cracked and collapsed. The contact also stated that this caused the air conditioner to function intermittently. The instrument panel still functioned properly. The failure mileage was unknown and the current mileage was 127,000.
The contact owns a 2001 Dodge Ram 1500 quad cab. The contact stated that there was a crack in the dashboard. The vehicle was taken to a private mechanic and the mechanic confirmed that there was a crack in the dashboard. The manufacturer was not notified. The vehicle was not repaired. The failure mileage was 70,000 and the current mileage was 73,000.
The contact owns a 2001 Dodge Ram 1500. The contact stated that the vehicle was parked when he noticed that the dashboard was developing cracks. The failure progressed over time and the cracks became larger. The vehicle was not taken to have the failure diagnosed or repaired. The manufacturer was made aware of the failure and offered no assistance. The failure mileage was 75,000.
Multiple cracks in the dash have occurred, forming sharp edges and points that are hazardous in case of hard stops or accidents. The manufacturer refuses to acknowledge danger, stating this is a cosmetic issue, but the sharp, hard plastic is indeed a safety hazard. A mandatory recall and replacement of the dash plastic should be ordered.
The contact owns a 2001 Dodge Ram 1500. The contact stated that the entire dashboard was fractured, leaving sharp edges accessible. The dealer was contacted and advised the contact to replace the dashboard. The manufacturer was made aware of the failure however, no repairs were performed. The current mileage was 125,000 and the failure mileage was unknown.
The contact owns a 2001 Dodge Ram 1500. The contact stated that the top of the dashboard was cracked. The vehicle was taken to the dealer who advised that there were no recalls for the failure. The manufacturer was notified who confirmed that there were no recalls for the vehicle and offered no further assistance. The failure mileage was 61,000.
A D V E R T I S E M E N T S
- Vinton, OH, USA