8.5

pretty bad
Typical Repair Cost:
$530
Average Mileage:
83,750 miles
Total Complaints:
614 complaints

Most Common Solutions:

  1. Dodge should issue a recall (386 reports)
  2. replace dash (126 reports)
  3. not sure (83 reports)
  4. bought a dash cover (8 reports)
  5. glue it back together (5 reports)
  6. dodge needs to pay for 1/2 or all the cost of parts/repair (2 reports)
2001 Dodge Ram 1500 accessories - interior problems

accessories - interior problem

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2001 Dodge Ram 1500 Owner Comments (Page 7 of 31)

« Read the previous 20 complaints

problem #494

Jan 012010

Ram 1500 Sport 5.2L

  • Automatic transmission
  • 110,562 miles

A D V E R T I S E M E N T S

I have owned my Dodge Ram 1500 Sport since 2001-The dash cracking started in June 2009 and got horrific in 2010-Living in Florida, I expected this issue as other vehicles I have owned also had similar issues-I purchased a full replacement dash and instrument bezel off ebay for $225.00-I did A LOT of research to get the best value-I do not like the carpeted look-Installation was EASY!-Just follow the directions exactly!-The end result is SPECTACULAR!!-You cannot see where the replacement parts meet the original dash-My friend who does detailing for a living was surprised at the quality of the replacement dash and bezel-Granted this issue should be corrected but for my own piece of mind, this was a very aesthetic and cost effective solution!-Big business is just that and consumers get screwed!

- cindybfl, NewPort Richey, FL, US

problem #493

Dec 122008

Ram 1500 Quad V8

  • Automatic transmission
  • 98,000 miles

When i bought the truck, dashboard was cracking, continued to get worse til it was literally falling all over floor, coming out vents (would like to blow some bits and pieces in the faces of these dodge ducks like i have received), i replaced that dashboard only for the next one to do THE EXACT SAME THING WITHIN 6 MONTHS!!!!!!!!!!!!! Are they getting these materials out of their children's toy-boxes???? How many eye injuries will it take for them to do something about this? Do they have any idea the word of mouth is their best advertisement??? Do they even care????????? It is yet to be seen they give it a second thought! Instead of the numerous hours spent on the telephone trying to resolve the dashboard issues with the people (schemers) why not put the effort into hitting the streets with pics and proof of why YOU should NOT purchase a DODGE to begin with!!!!!!!!!

- Robbie B., Jacksonville, IL, US

problem #492

May 002000

Ram 1500 5.7L

  • Automatic transmission
  • 10 miles

Dodge Ram cracked dashboards are a safety concern and dodge should be sued by all past, and present owners of the affected vehicles. All passengers and drivers who have ever ridden in the front of an affected Dodge Ram should sue for the risk to their life and limb.

Do not settle for recall since many of the vehicles will no longer be in service by the settlement date. Sue for compensation for the loss and risk. I was cut by mine and I am sure most other owners, drivers and passengers have been inured also. In a frontal crash the damage could be fatal from the sharp plastic of affected Dodge ram dashes.

If an attorney group chooses to take the lawsuit, hopefully it will be well known to us all.

Update from Nov 5, 2012: Dodge rep. stated to me today that if enough people call dodge and put their vehicle vin numbers (last 8 of vin.) on file with them that the vehicles may possibly be recalled to fix the cracks in the dash (replace dash?). If the vehicle dash has already been replaced at the owner's expense they can file for reimbursement once if the recall notice is issued.

- dodgesuit, Usa, USA, US

problem #491

Jun 072011

Ram 1500 Magnum V8

  • Automatic transmission
  • 151,000 miles

A D V E R T I S E M E N T S

When I purchased this truck there were no cracks in the dash at all, within two weeks of having it I noticed the first crack and was confused because it wasn't there before. As time has gone by the crack has traveled and my dash now looks like a spider web. Just yesterday I noticed that the front of the dash is now cracking all around my faceplate. This morning I noticed actual pieces on the dash are now missing, it is beginning to cave in!!!!!!!!!!

- Trisha D., Tacoma, WA, US

problem #490

Mar 122012

Ram 1500 Dodge Sport 5.9L

  • Automatic transmission
  • 90,000 miles

another dodge problem that they will do nothing about. that is why i will never buy another dodge ..

- Robert W., Zimmerman, MN, US

problem #489

Jul 152007

Ram 1500 Sport 5.9L Cummins

  • Automatic transmission
  • 50,000 miles

I'm an original owner of a 2001 Dodge ram 2500 cummins.Dash developed a crack about 5 years ago, didn't think much of it at the time, never used armorall, dash always covered with a windshield shade 24/7/365, today, current mileage is 60k, dash is in pieces, contacted Chrysler hot line to register a complaint, a Parrot like lady got back to me and informed me that they are willing to do absolutely nothing!( she just kept repeating that!

I guess Chrysler does not want repeat customers, I will never ever buy a Chrysler product as long as I live. and unless you want to be a sucker, nether should you!

- Joe K., Denton, TX, US

problem #488

Jul 182011

Ram 1500 Sport 3.9L

  • Automatic transmission
  • 130,000 miles

A D V E R T I S E M E N T S

Dash has multiple cracks and holes. The dash had small cracks for years; however, in the extreme heat last year the dash has completely gone to hell.

- Glenn Z., Leola, PA, US

problem #487

Feb 052005

Ram 1500 V6

  • Automatic transmission
  • 20,000 miles

it looks like sh*t. i would never buy a dodge again, or even let a family or a friend.

- Christopher E., Engelwood, FL, US

problem #486

Jul 092004

Ram 1500 Sport 5.9L

  • Automatic transmission
  • 35,000 miles

This is an outrage. they get money to stay in business by our government and still refuse to fix a safety issue on this vehicle. my dash looks like an earthquake hit it. truck always clean, it now has 56,000 on it it still looks nice but hey need to step up and fix this. i am for dealer tech and know this is a safety issue that they refuse to pay for. i called & they offered 50percent off. i said that they need to pay for whole thing - mine has a crater in it now. and it still is cracking. were is our government that gave a company our money to stay in business but leave unsafe vehicles on road. this sucks and i will never buy a dodge again. go ford.

- airtimera, Oakland Park, FL, US

problem #485

Aug 012010

Ram 1500 Sport 5.9L

  • Automatic transmission
  • 45,000 miles

Its completely ridiculous Dodge won't do anything about it - it seems to happen to nearly everyone with this truck. I called the dealership to inquire about getting it fixed and they said they would charge $900 in labor plus $600 for the part!

- tatum, Granville, OH, US

problem #484

May 112005

Ram 1500 Sport 5.9L

  • Automatic transmission
  • 77,000 miles

A D V E R T I S E M E N T S

people complain about foreign cars what about our own, Dodge should man-up and fix this S@#*.

- Richard B., Checotah, OK, US

problem #483

Jan 012005

Ram 1500 LS 5.9L

  • Automatic transmission
  • 150,000 miles

was always a ford fan and even traded my ford for a dodge. not impressed with the dash issue. i will no start to investigate on some ford material to make my own dash. when im finished i will probably send a pic to dodge..but not to insult any ford lovers.(as im still one of them)..but to show dodge how to do it right the first time. maybe the idiots(dodge) will at least try to redeem themselves.

- notimrpessed72, Frankfort, IN, US

problem #482

Aug 242006

Ram 1500 1500 5.2L

  • Automatic transmission
  • 90,000 miles

After seeing all the same complaints with the same issue, I am completely upset that Chrysler Dodge has avoided issuing a recall by stating it is not a safety concern. Chrysler has lost another customer like it really matters to them. My dash has completely fell apart. Big gaping holes in my dash, and the pieces have fallen into the duct work compartment. Edges are very sharp, and could cause injuries. Very expensive and troublesome to fix leaking evaporator core and clogged heater core... I am very upset that Dodge will not issue a recall for their known and widespread issue with dashes falling apart.

- gambeeno1, Indianapolis, IN, US

problem #481

Jun 072011

Ram 1500 5.9L

  • Automatic transmission
  • 240,000 miles

I received my 2001 Dodge Ram after my Dad passed away in '07. Pop had complained about the dash a little, but mostly about the heat and a.c. not working. The dash has COMPLETELY broken apart, pieces fall off everyday, and continue fall down into the inside of the vents and apparently caused something to tear up up with the heat / a.c. Called up Dodge / Chrysler : " Although their is no recall because it is not a safety issue (well duh), we can meet you halfway " Their version of halfway was almost $ 1,300.00 to repair the interior and heat / a.c., I had to pay half up front and hope the local dealership, that's right a Dodge dealership, would agree to the corporations terms and fix it. Needless to say that didn't happen. I thought maybe I was over reacting to this, but there's over 1,000 complaints about this same problem on the web !!! One web-site even has a photo of the interior of a truck that's identical to mine, including the hole in what used-to-be a dash ! Oh, and here's the topper.....their is already an after market replacement for the 2012 Dodge Ram 1500 - 3500, as well as the mini-vans. Bottom line, Dodge should replace the dashes as well as any problems this has caused in the operational components of the trucks, don't want monetary compensation in some silly law suit, JUST FIX IT !!!!!!

- Matt R., Lula, GA, US

problem #480

Nov 102004

Ram 1500 5.2L

  • Automatic transmission
  • 45,000 miles

The dashboard on this '01 pickup totally failed just 4 years after purchase. I reported it to the local dealer who in return reported to corporate. Repsonse was that it was not covered under warranty. Offered to repair it for $1500 - nice. This is a defective product and should be replaced under a recall. From all the blog traffic on this subject, it is obvious that Dodge installed a defective product. It was made in Mexico according to door sticker! Will never buy one again after this treatment.

- Paul K., Pawleys Island, SC, US

problem #479

May 012011

Ram 1500 XLT 5.3L

  • Automatic transmission
  • 100,000 miles

I love my Ram except for the 2 major problems: Dashboard cracked all over the place and falling apart - I duck taped it to hold it from rattling. Other problem is ac leaking water into the front passenger seat. Fixed that by drilling a hole in floor and creating a channel for water to drip out thru the hole - works!

- kmulrooney, Port Orange, FL, US

problem #478

May 012010

Ram 1500 SLT 5.9L Cummins Diesel

  • Automatic transmission
  • 83,000 miles

My internet research shows that the cracked dashboard is a widespread known problem. I thought it was just from being in the sun, but apparently not. I want to know if Dodge is doing anything about this yet. I love the truck, but this makes it appears beaten, when it is still in very good shape. Paid a lot of $$$ for this truck and if this is a known issue, they should be willing to fix it. Especially if they ever want me to buy another one of their vehicles in the future. Service is everything.

- Andrew B., Terrebonne, OR, US

problem #477

Oct 012011

Ram 1500 Laramie Slt 6.O

  • Automatic transmission
  • 80,000 miles

Bought a diesel Ram because of reputation of durability. What a joke. I have never had a vehicle the dash actually fell apart. Cracks yes but no impairment of strength/function. Paid $800 18mo ago to get ac condenser replaced. Didn't know the dash was going to come apart or I would have had it done at the same time. I will never buy another Dodge. See other complaints about spring mounts falling apart.

- Ted B., Hendersonville, Select State, US

problem #476

Aug 012006

Ram 1500

  • Automatic transmission
  • 59,000 miles

I bought this vehicle used for $11,000 cash. After finishing the paperwork I get in to drive it home and notice reflection of a hole in the dash. Went into to complain, and got nowhere with the dealership. There solution was to give me a dash cover. Now 6 years later I have no dash left at all. Lift the cover and nothing but air. Pieces have fallen down blocking the vents. It has been a real pain in the ass. Dodge should have done a recall to fix this problem. Apparently by this web site there are several other Ram owners experiencing the same thing. I have owned about 5 Dodges over the last several years, but I'm afraid that is going to change. When I get rid of this one I will be going to a Ford or Chevy.

- Mark J., Belton, MO, US

problem #475

Apr 172012

Ram 1500 Laramie 5.9L

  • Automatic transmission
  • 118,000 miles

Incredibly disturbing to see how many customers have had this well-known problem...and it continues on past this year model as well. It may seem like just a cosmetic problem, but when the pieces of broken dash begin to fall into the vents it turns into quite a different problem, and that's just not fair to any of us. Chrysler should do something about it, no matter how old the vehicle is. The dash on our truck looks absolutely awful, even though the truck has been well maintained. But, compared to the history of this truck's transmission failures, this complaint is minor (guess where our truck is as I type this...in the transmission shop being overhauled)....Yep, two very common complaints with this particular truck, and we're dealing with both of them.....bummer....

- harmonytx444, Gilmer, TX, US

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