This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2000 Dodge Ram 1500. While performing maintenance on his vehicle, the contact noticed that the left control arm bracket was partially torn and exhibited a stress fracture. He referenced recall NHTSA campaign number 00V007000, suspension, front, control arm lower arm. The contact called the manufacturer and was advised that his vehicle was not part of the recall. The contact does not feel safe driving the vehicle. The failure and current mileages were 98,000.
Purchased a 2000 1500 quadcab Dodge Ram for 15,000. Three weeks later had to repair front brakes front rotors and front ball joints. Cost $700. Dealer refused to do anything about it.
The accident occured August 23, 2001. The truck was brought to autoplex 2000 in beaumont, tx. The front passenger side of the truck was hit. The estimated damages came to be around $8,900. When the truck was fixed and my husband was to go and pick it up, we recieved a call that the gate in the service department had hit my driver side door. Well in order for them to fix the door, they had to take off the heated mirror. Since that was done and we got the truck back, we could no longer use the heated mirrors, heater, or the airconditioning. We had to take the fuse out because the switch would stay on. The fuse would not blow out it would just stay on. With the switch staying on the wiring in the dash would catch fire. The problem with the front end is that the tires on the right, and left side are being cut into. This was not accuring before the accident. We put two sets of new tires on the truck in the process of trying to get the truck back in the shop to be fixed. We were told that we had put to big of a tire on the truck, that was the cause for the tires being cut. But we still had our window sticker from when we bought the truck and showed them that with the options package on the truck that size of tire is what came on the truck. Everything that is wrong with the truck now is still things that didn't get checked and fixed from the accident. They are saying it isn't accident related. I have a 5 year old and a 3 year old. I do not feel safe driving this vehicle. My husband and I went and bought another truck for that reason. Our only means of transportation and not feeling safe driving it was a problem. They say that they can't find anything wrong with the truck. Apparently there is for the tires to be getting cut. With it being the same size tire that came on the truck. Thank you, [xxx]. parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Vidor, TX, USA
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While operating vehicle at any speed it is difficult to maintain control. Dealership has examined vehicle, and replaced steering gear box and aligned the wheels. Also, consumer has replaced the tires. Problem has not been effectively remedied. Please provide any additional information / attachments.
Consumer states he is having front end problems where the vehicle would pull to the right while traveling, consumer was informed that uneven tire wear was caused by not having the tires rotated, the tires were replaced and now the vehicle pulls to the left.
Faulty control arms caused the drivers side tire to become completely worn on the inside in a 360 degree radius, the consumer believes a defect exist in the front end of the vehicle (loose front shock, control arms/ball joints). Nlm
When applying brake pedal while driving at a highway speeds vehicle will pull to left, causing poor vehicle control. Consumer has contacted dealer, and dealer has yet to make any changes.
Dodge Ram 3500 has poor directional control when traveling at speeds greater than 50 mph. Consumer cannot find a dealership that can examine and correct the defect. Consumer feels this vehicle is dangerous to be operated on road because consumer has to have both hands on steering wheel at all times. Consumer states dealer has made an adjustment that did not help.
Severe shaking in front will occur when driving at highwy speeds and over a small bump in pavement or hole. Shaking will stop when consumer reduces speed to 30 mph, but evenutally it will reoccur. Consumer states front left wheel would lock down on second occasion wheel bearings out on both sides in the front.
Vehicle has been running very rough. When vehicle is placed in gear a loud noise is heard. Also, vehicle stalls without prior warning. Problem is intermittent. In addition, vehicle pulls to one side, driver's side. Consumer has contacted dealer.
A conversion van; while driving at 45 mph + vehicle sways from side to side and vibrates, especially when driving behind a semi truck. Vehicle wanders all over highways.
When driving between 38-45 mph or when making a left or right hand front end bounce as if the vehicle is out of round. Consumer has contacted the dealer. As a possible cause, all four tires and two rims were replaced. The repair shop states that the front end bouncing is normal.
(1) tire pressure - unable to attain a service ticket (2) replace front tire - faulty side wall - unable to attain a service ticket (3) check alignment, steering wheel off center. Unknown as to what was done - did get a service ticket. For some reason they where looking for tire shimmy at about 30 mph. At a later date I was discussing this shimmy repair with service tech ron jacobs. He informed me that he did that service ticket, and he could not find a shimmy problem while road testing the truck, but did notice that the steering was off. (4) I called ron thomson (owner of thompson Dodge) to talk about what was going on and explained the problem in detail. I took the truck back in for service once again and picked it up later that evening. I spoke to ron jacobs about the repair and I was assured that the truck was thoroughly looked over and that an alignment was performed. While driving the truck home I immediately noticed that the problem was worse than before. I placed a call to your customer center the next day to see if I could take the vehicle to another dealer for service on this same problem, and I was informed that I could seek service at another dealer.(5)I made an appointment at timonium Dodge located at 10300 york rd, cockeysville, md 21030. I dropped truck off in the morning and picked it up at noon. A front end alignment was performed and upon driving the truck home I did notice slight improvement. As time progressed the steering problem came back.(6) I took it to timonium Dodge again for the same problem and that the tires were starting to show unusual wear. Again, the truck was realigned. It was noted on service ticket that (toe out slightly road test - still pulls slightly - cross rotate front tires - road test. And of course, driving home with the same problem slightly improved at this time.
A D V E R T I S E M E N T S
- Cumberland, ME, USA