This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1999 Dodge Ram 1500. The contact stated that the hood suddenly flew open while the vehicle was in motion. The speed was unknown. The dealer diagnosed the failure as the hood latch assembly. The contact was informed that there was a recall. However, this vehicle was not included. The current and failure mileages were 61,000.
The consumer states that 1999 Dodge Ram had a hood latch problem. The latch rusted and flew up while driving and cracked the windshield. The hood is now one sided and mashed. The windshield and the hood will have to be replaced. The consumer has been on the phone with Chrysler, and vehicle did not fall under the recall. Chrysler will not look at latch because it was after the recall date. The consumer was 26 days past the recall date and there was no accident because of it. The consumer took the truck to the dealer, and they told her that the latch was rusted. The consumer was going to have this repaired. The speed was 5-10 mph.
Several cracks all along dash board from window seal to front of airbag/vent sections, when I showed the dealer who I bought it from, they brushed me off like I was complaining of cosmetic damage. I consider these cracks a manufacturer defect that hold vital components if I or my passengers were ever in a wreck, my vehicle interior was in excellent condition when I bought it from the used lot in October 2001, I can't say the same for the mechanics. The first day I had to return it for the harmonic balancer, then the emerg brake light stayed on, then the ABS brake light which lead to replacement of drums, rotors, and calipers. In Feb 2003 I had to take it in for windshield wiper motor burn out, and this last month the waterpump went out. Can you advise me as to what is normal wear and tear and what parts aren't supposed to have to be replaced on a vehicle that now has 82,000 miles and regular upkeep" and if the sound of air blowing thru loose metal is what my truck should sound like when I accelerate from a normal stop" thank you for your time, amber.
A D V E R T I S E M E N T S
- Grand Rapids, WI, USA