This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle has had excessive sterring drift since purchased. Dealer has been unable to help correct problem. "they all do that" is the attitude. Seems to effect most Dodge 4 X 4 trucks. Probably a design defect as they seem to all do this from discussions with other owners. Very dangerous at highway speeds.
This problem has been reported to DC several times. Many other Dodge Ram owners have the same problem. Now my vehicle is out of warranty and I will be forced to pay to have what I believe is a deffective steering gear box. This is an issue that DC should pay for.
This problem has been reported to DC several times. Many other Dodge Ram owners have the same problem. Now my vehicle is out of warranty and I will be forced to pay to have what I believe is a deffective steering gear box. This is an issue that DC should pay for.
We started to have problems with the van since it was purchased, we went back to the dealer rigth after we noticed a few problems with the van, such as car pulling to the rigth and a loud thump sound coming from the rigth rear side every time we pass those speed bumps. And when they inspected the van they (the dealer technicians), told me that a shock absorver needed to be replace and alignment was needed as well. After this two things were done, everything went down the hill....when I drove home the van I noticed that van was pulling still to the rigth and a noise was coming from the left front suspension when braking, is more like a cracking noise, I'll mention that this was't happening all the time, but the pulling to the rigth was. We went back with them, they aligned again...but, this time the van was not pulling to the rigth but to the left instead, this happend when driving straigth or when braking as well, we went back to the same dealer, but after some attempsof fixing this problem and a very unpleasent experiences with their (customer representaives) at desplaines Dodge dealer, not to try again wih them, we contacted Chrysler representatives, and told them about the very dumb comment the customer representative of desplaines Dodge dealer, that they suggested to take the van to a 5 stars shop the comment the customer representative made was (that the van was pulling to the rigth because it was a safety feature build in the van to prevent people wander to the to the left in case the fell sleep, this was a very dumb thing to said. So finally we went to that 5 stars dealer, and a (big) inprovement was achieve, the van was pulling less but on this occasion instead of pulling to rigth it started to pull to the left and the steering wheel was not straight, it was croocked to the left and before was to the right. I noticed more play on the steering wheel. I'll mention that ever since we have this van in our possession the steering wheel never th.
- Chicago, IL, USA
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Transmission shifts late on certain occasions jumping into gear, diagnostics' were performed by dealership resulting in a negative result, the truck still persist's with the problem usually at speeds' 35 mph and under. The truck has pulled right upon delivery, dealership replaced calipers stating that the O.E.M. calipers were seized from factory, three days later the problem was back, dealership performed alignment, problem still persisted and continues to do so. The reason I put power steering down under the comments section is because of my belief that the problem resides in the steering gear-box, which has not been checked. The back-up lights did not work upon delivery but were fixed immediately and have been fine ever-since. The drver-side window molding leaks and on certain days causes fogging of the window resulting in a loss of vision and an unsafe driving condition. O.E.M. jackstand is also to short to replace tire on independent front suspension.
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- San Diego, CA, USA