This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
A loud hummimg noise would come from vehicle while driving. Dealer notified and informed consumer that rear bearing axle shaft needed to be rebuilt. Consumer states that this is the second time the rear bearing axle shaft failed.
Standard maintenance followed as recommended by dealer, jack caroll lynnwood Dodge. Premature rear axle bearing failure. Common light duty use of vehicle and all fluids changes and maintained on schedule.
Front axle started making a noise at 35,000 miles. It was taken to dealer, but problem couldn't be dulpicated for repairs. Currently, at 39,000 miles bearings are shot at U-joint. Dealer offers to pay for part at both sides.
Consumer heard a humming sound from rear of vehicle. Dealer found rear wheel bearings were all chewed up, mechanic stated they were too tight. Evaporator core failed. Bearings, pinion bearing, and axle seals were replaced due to possibly being put on too tight at the factory.
Steering column made a grinding noisy when turning steering wheel or sitting still. Dealer thinks it was caused by defective axle shaft bearings. Chrysler has changed them in new models.they were aware of problem, but no recall has been annouced.
- Kent, WA, USA
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The ring and pinion gear as well as both outer bearings in the rear axle failed at 50000 miles with scheduled maintainance. I had the vehicle repaired at a local driveline shop because the dealer told me that they would not cover the repair. I was told by the repair shop that they were doing as many as four dozen rear end repairs a month on Dodge trucks and full size vans for the same above mentioned dealer. The only reason they are not doing them any longer is because Dodge decided to start replacing the entire rear axle assembly instead. I was also told that this could have lead to a locking of the rear axle assembly while driving which could have proved fatal.
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- Niceville, FL, USA