This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Driving 45-55mph, vehicle would vibrate, but can be controlled. Taken to dealership twice for vibration. Had drivershaft replaced to correct problem. Also been to tire retailer due to possibility of tires causing problem. Tires were the problem. Contacted manufacturer, informed consumer nothing could be done. It was characteristic of truck, and could not be repaired. Consumer states vibration has existed in vehicle since purchased, consumer also states the vibration causes him to have to drive under 40 mph or over 50 mph to avoid the vibration.
Consumer had problems with front end/steering. Vehicle had a 60,000 mile warranty. Dealer drove vehicle & said it was fine. On April 5, 2000, dealer said front end needed to be replaced. Steering gear box, and 4 tires had to be repaired to pass inspection. Consumer has put out $839 the first time & now steering box is leaking which cost $900. Dealer didn't seem to know what real cause was.
This vehicle leans severely to the left - we have taken it in to the Dodge dealer who stated it was because that is where the fuel tank is located. They suggested we take the truck to les schwab to have the tires looked at also. We did this and les scwab stated that it was a major defect with the truck and the dealership just wanted us out because they are aware of the defect and therefore sent us to les schwab.
1st taken to dealer for improper tire wear @ 30704 miles / dealer claimed tire rotation problem / calipers were faulty instead / rotors failed at 38728.
I contacted you by phone but was not satisfied with the operator and I am submitting you this E-mail ontop of the info I gave the operator. While driving N. bound on I69 my truck had a shake in the front end for a split second and the rim and tire flew off. After getting the truck off the highway I observed that all the studs that hold the rim on had snapped off at the base of the threads. The holes in the rim for the lugs showed no sign of wear that would have indicated that the lugnuts were loose. These tires were last removed by danville Dodge dealer on 3/26/99 to replace the U-joints that went bad on the front axel. The tow truck operator informed me that he had picked up several Dodge trucks with the same problem. I also have a cousin that had a Dodge on which one rim had all the lugnuts break off. The truck is currently at mike anderson Dodge, 3527 S western ave., marion in, 46953, phone# 765-674-3394, my contact is ed in the service dept. I have contacted daimler Chrysler customer center who has opened a file #6331098 and is sending a investigator to look at the damage and determine the cause. Thanks rick
Since July of 1997, I have experienced the transmission slipping out of gear into neutral at highway speeds. Also, a thump in the front end intermittently while driving down all types of road, a spark knocked so loud I sometimes wonder if the motor is going to last. There is often the smell of burning wires and burning fluid and sometimes the cab fills with smoke. In addition, cruise control gains speed (sometimes 5 to 8 mph over what it is set at). The odometer gains miles.
Consumer experiencing ongoing problem with front tires not being aligned. Properly. Consumer had replaced front tires within firt 26,000 miles of wear. Dealer was not contacted at this time.
A D V E R T I S E M E N T S
- Niceville, FL, USA