This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
1997 Dodge Ram 1500 5.2L V8 single cab(laramie) dash is cracked right down the center, cruise control is not working anymore and air conditioning goes in and out with acceleration.
I took my '97 Ram 1500 to the dealer in 2002 for paint delamination on the hood. They had the hood painted for a $150 charge to us. Soon thereafter the paint started to peel on the right fender and the cab roof. At this point I was still unaware of any actual factory defect, or paint delamination issues. I took the truck into the dealer again in 2004. The service manager took pictures, and requested assistance from the main office. He mentioned to me that the paint for this and previous years was defective, and I could probably count on a partial payment by check, to have the truck paint fixed. We were denied any assistance becaue of the milage (139,000) and the fact that they already helped us once.
Consumer complaint in reference to a 1997 Dodge Ram 1500 pickup truck with defective paint and headlight switch, request a recall investigation. The primer was not bonding to the metal and as a result the paint was peeling off the vehicle. The consumer did some research on the headlight switch and found that the Dodge 3500 series pickup was recalled for the same exact problem. The consumer believes his vehicle should be included in the recall because it is safety related.
Paint began peeling off on the roof of the truck approzimately 1 year ago. Since then the all of the paint on the roof has peeled off and now the hood of the vehicle has started peeling.
- Corpus Christi, TX, USA
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My 1997 Dodge Ram 1500 truck has severe paint delamination that began in 2001 and continues to get worse every year. I am in the process of going through small claims court because Chrysler refuses to help me. They say that my vehicle is out of warranty. I understand that Chrysler had paint problems with a defect at that time. Can you please send me some info on this? a manufacturers paint job should last more than five years. Please help.
The paint on my 1997 Dodge Ram 1500 truck turned a milky white color on the hood and the top of the cab. Estimated cost of repair to paint the truck is $3,400. Mileage on the truck is 138,400 miles.
The vehicle was taken to the dealer for repair of the fuel gauge, fifth gear and recall. When the vehicle was picked up two weeks later the other work was done but the recall work was not performed.
Made three trips to dealer for engine light over a period of 45 days. First trip was on 10/3/01with a charge of $132.25 tech found torque converter not working. Cleaned torque converter solenoid. Second trip to dealer was made on 10/30/01 with check engine light on again. Tech found same problem again and replaced torque converter solinoid for charge of $246.58. Third trip was made on 11/13/01 with check engine light again on. This time tech said probably an internal leak "somewhere" but don't know where. Said ok to drive until transmission starts slipping. Check engine light came on again on the way home and trans began slipping next day. Returning to dealer on 11/15/01 the transmission gave out completely and had to be towed. Dealer called on 11/16/01 stating that the front plate in transmission had failed and probably could never get all the metal out of transmission. Now cost will be $2200 for a rebuilt transmission.
Engine check engine light comes on, and oil pressure drops. A minor clacking or taping noise comes and goes away. Dealer has no remedy and no idea what it is.
While traveling noticed gear slipping, and sensor indicator light coming on. Dealer has been notified, and stated that transmission needed to be replaced.
A D V E R T I S E M E N T S
- Orangeburg, SC, USA