This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When driving out of a hospital parking structure, when coming to the exit on the lowest level you must make a sharp right turn into the exit booth lane. When turning right, it was as if a "tooth" inside the steering gear broke off causing a collision with the rail while exiting the parking structure. Now the steering has an excessive amount of play and while in the center of the (steering play) it is as it binds or sticks at times where the "tooth" used to be on the steering gear. It has become quite dangerous to drive, especially at high speeds or on the interstate as the vehicle tends to wander now and follow the cracks in the road. I have owned Dodge Ram pickups for the last 20 years since I bought my first brand new Ram pickup and let me tell you, they have all had issues with loose steering boxes, even the new one. But when they break, that is a dangerous situation that people cannot see coming with a normal inspection as on the outside, wear is undetectable. I have been an ase certified technician the better part of my adult life and this is unacceptable. I am sure Chrysler has investigated this issue already and found that it would just cost too much to recall all these vehicles to repair them but the least they could do is sell a part priced at cost to share the burden with the consumer. It may save someone's life
Dash board is all cracked and broken apart. With every bump in the road the dash shakes bad and worsens from the lack of no support holding it in place. With the A/C, heat, or defroster blowing out the vents plastic also blows out. Trying to clean out my eye when driving is tough. Just waiting for the day I hit a bump and the dash falls to my feet. Body would be the paint on roof and hood, discoloring and peeling off
The contact owns a 1997 Dodge Ram 1500. The contact stated that the dashboard was severely cracked. The vehicle was taken to the dealer for diagnosis but they were unable to duplicate the problem. The manufacturer was notified. The approximate failure mileage was 150,000.
The contact owns a 1997 Dodge Ram 1500. While driving 70 mph, the hood latch separated from the vehicle and flew over the vehicle, fracturing the front windshield. The dealer and manufacturer concluded that the contact was no longer qualified for repairs under a silent recall, due to the circumstances surrounding the incident and denied any further assistance. The vehicle was not repaired. The failure and current mileage was 180,000.
- Santa Barbara, FL, USA
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The brakes would make squeaking/grinding noises & not grabbing to stop vehicle. Also, structure seams cause leak of water inside of vehicle/steering pump pin had sheared off & the power steering had seized up, and water pump failed.
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- Milwaukee, WI, USA