This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On 5/24/2019 jones junction T/a jones Chrysler Jeep Dodge diagnosed my 2009 Dodge Nitro with a failing front drive shaft (the assembly from the transfer case to the differential joint) and recommended immediate replacement. I was told not to drive the vehicle because there was a safety concern that the joint inside the boot could completely fail and the solid metal shaft would drop and snag the road. The part (#52853363af) has been on backorder with Dodge Chrysler since late May. First delivery date quoted was 6/7/19, then 6/20/19, and now 7/7/19. I have no answers to when this issue will be resolved and when the vehicle will be safe to drive again.
- Kingsville, MD, USA
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- Kingsville, MD, USA