This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The interior door handle for the back passenger and the driver side door broke internally and can not open from the inside. If there is a accident, my family would not be able to escape without help from the outside.
A little over a year ago from today my daughter, age 16 was sitting in the front passenger seat. I parked the Dodge Nitro and when she went to open the door to get out the door handle broke. Yesterday 06/25/2013, my other daughter age 8, was sitting in the rear passenger seat because no one can sit up front due to door handle being broke and it being a safety issue, she went to open her door to get out of the parked Dodge Nitro and door handle broke in the rear now. After reading all kinds of post on the handles breaking after the first one broke I usually roll down my window to get out of my car. The dealership quoted me $350 to replace handle, I am a single parent and do not have that kind of money. I contacted Dodge to file a complaint originally and they do not care. I am terrified of the driver one breaking due to safety reasons and being stuck in my car so I only use it without rolling down window if it is raining. Something has to be done about these horrible handles in the Nitros, it is happening to too many people.
The vehicle was parked and when I went to open the door with the handle as usual it broke in my hand. I was unable to get out of the vehicle because of this. I have researched this matter and it has happened to a large amount of people. I feel that this is a flaw it the vehicle and the design of the door handle is poorly made.
Drivers side door handle snapped is now just hanging. In order to exit vehicle need to roll window down, open door from outside, roll window back up, then turn vehicle off. This is a hazard......in an emergency...if power goes out while in car...I will not be able to exit vehicle.... what if my electric window stops working...then I am stuck....not safe....
With normal usage by two responsible adults, and no children, the front drivers side door handle made of plastic, broke as my husband was trying to exit the vehicle. We bought this vehicle new and have had reasonable service out of the vehicle, there are how ever way to many plastic parts that have broken through no fault of our own. If the power should go out on the vehicle where the window would not go down we would be trapped in the vehicle, and heaven forbid a fire should break out. It is a life threatening problem and should be covered under your recall program an refitted with handles that will not break with normal usage. We have owned Dodge for years and have never had the problems that we have experienced with this vehicle...
A D V E R T I S E M E N T S
- Corpus Christi, TX, USA