This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Drivers side front door handle snapped while trying to exit the vehicle. I had just purchased the vehicle (used) and asked about it being replaced and was told that it was not covered. I was told it would cost about $300 to replace (the handle was only about $70, the rest was labor). I did not feel that I should have had to pay for this expense and I did not have the "extra cash" at this time so I opted out for repair. A year later, the front passenger door handle snapped while trying to exit the vehicle. I refuse to pay for this unacceptable defect. This is a life threatening hazard and needs to be recalled.
- Cape May Court House, NJ, USA
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- Cape May Court House, NJ, USA