This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 Dodge Nitro. While attempting to unlock the doors manually and electronically, the doors failed to unlock. The contact mentioned that the front driver's door was the only door able to unlock. The doors were able to unlock by rolling down the windows and opening the doors from outside the vehicle. The contact stated that the rear hatch door also failed to open. The vehicle was taken to faulkner Chrysler Dodge Jeep Ram Fiat (6643 carlisle pike, mechanicsburg, pa 17050, (717) 697-9448) where it was diagnosed that the totally integrated power module needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 132,000.
The contact owns a 2007 Dodge Nitro. While the vehicle was stationary, the power door locks failed to operate appropriately. The power locks had to be manually activated because they were no longer automatic. The contact stated that the electricity still flowed to the motor. The vehicle was not repaired. The manufacturer was not made aware of the issue. The VIN was unknown. The failure mileage was 111,000.
The contact owns a 2007 Dodge Nitro. The contact stated that all of the doors failed to lock and unlock electronically. The contact had to lock and unlock the doors manually. The failure recurred multiple times. The vehicle was taken to the dealer where no defect was found. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 150,000.
My car will not lock. About a year ago the "lock-unlock key" stopped working and no one could figure out what was wrong with it. Since then I've had to manually use the key to unlock the driver door and then manually use the door lock/unlock button for the rest of the doors. Last month (March 2015), the locks completely stopped working. After 2 days the unlock button on both the driver and passenger sides starting working, but the lock button is completely non-functional. I have to manually lock every door to keep my car somewhat secure, however my trunk is now stuck unlocked with no way to lock it. I have brought my car to 3 mechanics and none of them can figure out the problem. After doing some research it seems many people are having this same problem.
The contact owns a 1997 Dodge Nitro (N/a). The contact stated that the locks failed to release when the key fob was activated. The contact stated that remote key access failed to release the locks. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown. The VIN number was not available.
- La Sierra, TX, USA
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The contact owns a 2007 Dodge Nitro. The contact stated that the electrical door locks failed on all doors, including the hatchback door. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 55,000. Updated 01/15/15 the consumer stated a blown fuse was replaced in the tipm only to have it immediately fail again. The door locks were inoperable without replacing the tipm. The back hatch is inoperable as it does not have a manual unlock capability. Updated 10/7/2015
The contact owns a 2007 Dodge Nitro. The contact stated that all four door latches failed and the doors had to be locked manually. The contact also stated that the trunk of the vehicle failed to lock. The failure occurred on multiple occasions. The vehicle was taken to a dealer where the failure was undetermined. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 76,000.
I was in the process of existing my vehicle, when I pulled to open the door, the latch just broke off. The latch seems like it's made of plastic. Now, I would need to open the door from the outside. I'm concerned to the repercussion if I happen to get into an accident. I will not be able to open the door in case of an emergency. I contacted [xxx] and spoke with a rep name[xxx]. he said that the company is unwilling to fix the problem, information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2007 Dodge Nitro. The contact stated when driving various speeds, all of the warning lights would illuminate sporadically. The vehicle would then become hesitant, stall and restart independently. The vehicle was inspected by a dealer and an independent mechanic, and both advised her that they were unable to diagnose the failure. In addition, all of the exterior door handles were fractured. The vehicle was inspected by a dealer and they advised her that she needed to replace all of the door handles. All of the door handles except for the drivers side were replaced. In addition, all of the windows would only operate partially when attempting to open and close them. The vehicle was not repaired for the failure. The failure mileage was approximately 30,000.
The contact owns a 2007 Dodge Nitro. The contact stated that three of the four interior door handles were fractured and in order to exit the vehicle, she would have to climb into the back seat to exit. The failure began one year ago with the driver side first and then the passenger. The dealer advised the contact that since the vehicle was no longer under warranty that they would not be able to provide her with any additional assistance. The contact did not inform the manufacturer nor was the vehicle repaired or diagnosed. The current mileage was 68,000 and the failure mileage was 50,000.
With normal use the inside door handle snapped in two. In order to get out of the drivers door, with the key still in the ignition you must hit the unlock button, roll down the window, open the door from the outside, roll the window back up and then turn off the car. My door handle is less than 3 years old but I have more than the allotted miles due to my long commute to work. I was told it cost $75 for the part and two hours of labor at $115 for a estimated total of $300 to replace the interior door handle. I feel the part is poorly made for its use and should have never snapped off. I also feel this is a safety issue as the driver cannot make a quick escape out of the car when this part unexpectedly snaps. I was also surprised when contacting the Dodge dealership that they had the part in stock, which also tells me they must have had to replace several to keep that particular part in stock.
Our 2007 Dodge Nitro has had both inside front door handles break this summer, the right side in June and the left drivers side in August. The break is in the same place on both and resulted in the passenger and then the driver unable to exit the vehicle except thru the back seat doors or by opening the front doors by lowering the window and reaching out to the outside handle. This is a very bad safety concern for me for the reason that our 16 year old daughter could not get out of our vehicle as a new driver. I have replaced both at a cost of over $100. The parts person that I worked with to order the part said the past time he has ordered these for others and keeps them in stock. I think we have a grave issue with safety and being able to exit the vehicle, especially if it was involved in a accident or fire.
The contact owns a 2007 Dodge Nitro. The contact stated that the key that was used to open and close the doors was lost. A locksmith was notified and was unable to change the door locks due to a plastic cover over the cylinder. The plastic covering that could not be removed was a manufacturers design. The authorized dealer stated that the entire door connection required replacement before the cylinder lock could be replaced. The contact was displeased to know the lengthy process and time frame involved with the service repair; however, there was a key for the ignition and a remote for the opening and closing of the vehicle doors. The failure and current mileages were 15,000.
A D V E R T I S E M E N T S
- Dillsburg, PA, USA