This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I would like to add a complaint to the NHTSA action number: EA06019. I have a 2003 Dodge Neon and the multifunction switch for my head lights has failed twice. In both cases I noticed a plume of smoke come out of my steering column and with in two weeks I lost my low beams and then my high beams failed a week or so later. The multifunction switch was replaced under warranty the first time that it failed. The second time (which happened this past week) my car is no longer under warranty and I must now pay to have the multifunctions switch replaced.
My multi-function switch on my 2003 Dodge Neon short circuited and melted the plug that it connects to I have contacted Dodge and searched multiple junk yards for the plug and have been unable to find one Dodge charges $1100 for the wiring harness I have no low beam headlights or fog lights and cannot afford the plug from the dealership nothing has been done to fix my problem.
I noticed one day that a white puff of smoke came from the steering column shroud. I turned the car off immediately and turned it back on. It did not happen again so I continued to use the vehicle. Several months after my headlights stopped working, the brights however worked fine. I could wiggle the wiring in the dash the steering wheel all the way down and they worked. I made an appointment with the dealer and before I could get in the headlights died completely. The dealer replaced the multi-function stalk under warranty and everything worked fine until I sold the car.
- Plymouth, MI, USA
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- Taylros, SC, USA