This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Sometime last year I was having trouble with my fog lights. I would turn the switch to turn them on, but they would not turn on. I went to the dealer several times to get them fixed. I don't remember what the problem was, but they temporarily fixed them each time. Then about 1 week ago, I was driving my car and I noticed a funny smell and white smoke coming out of my steering column. So I pulled over and turned the car off. Every time you turned it back on, the steering column got very hot and white smoke would come out of it. I then proceeded to take it to my dealer. There was some melt down inside of my steering column, which came from the multi-function switch. My car insurance and my warranty would not cover the damage, which totaled $630.
There was smoke coming from the steering column. I immediately shut down the car. After starting the car, I realized my headlights were not working. I pulled on the multi-function switch twice and regained the use of my headlights. I dropped the vehicle off at the dealership (big valley Dodge/Subaru) on 5/24/06. On 5/26/06, at about 4:20 pm, I received a call from marvin in the service department. He advised they were going to replace the multi-function switch and wire harness. He also advised I was being charged $386 + tax as my car is out of warranty. It seems as there is no tsb on this problem although there are many Neon owners having the same problems. Please see links below. www.srtforums.com/forums/showthread.php"P=3461887#post3461887 www.srtforums.com/forums/showthread.php?T=255414&highlight=multifunction+switch www.srtforums.com/forums/showthread.php?T=251467&highlight=multifunction+switch www.srtforums.com/forums/showthread.php"T=191421&highlight=multifunction+switch.
- Los Angeles, CA, USA
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The vehicle would shut down completely while in motion and the steering would lock. Also, the hazard lights would not come on. This was the third time this problem occurred in a ten month span. The first time this happened was on November 15, 2004, the second was March 23, 2005, and September 25, 2005. The consumer had taken the vehicle to the dealer twice, and they replaced the battery twice. There was no forewarning, noise and or warning lights. (11/21/05)
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- Baltimore, MD, USA