This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2002 Dodge Neon. The contact stated while driving various speeds, she noticed that the both low beam headlights would point downward and illuminated an inadequate brightness towards the road. The vehicle was taken to an independent mechanic who stated both head lamps needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was not notified of the problem. The approximate failure mileage was 135,000.
My headlights & fog lights stopped working last week. The only way I was able to drive in the dark was holding my high-beams on. I took my car to the shop on Friday, it was $500 to replace a burnt wiring harness & multifunction switch. There was no warning that this system would stop working. I had no choice but to pay for the repairs because of the time change and the fact it gets darker earlier, I had to have headlights to go work. I think this is something Dodge should have warned their customers about or replaced. Something failed in the system, this is not normal wear and tear.
I have a 2002 Dodge Neon SXT. For about a year now my fog lights have not worked properly. When my headlights are on my fog lights flicker on and of on their own. If I go over a bump the turn on another bump turns them off. They even flicker on and off on smooth road. I thought nothing about it until I started smelling something electrical burning. I then saw a stream of white smoke coming out of the top of my steering column through the hazard light button. This happens everytime I turn on my headlights. I have not had the problem repaired yet but I need to very soon. I am most scared that a fire will ignite while I am driving or the electrical problem will cause my airbag to deploy and cause an accident resulting in injury or death.
The contact owns a 2002 Dodge Neon. The contact stated that the exterior lights did not illuminate due to a plug that burned out all of the wires in the vehicle. He noticed smoke ascending from the steering column, and the gauges on the dashboard and odometer failed. Chrysler stated that the vehicle was not included in the recall. The failure occurred for approximately three months. The current mileage is 63,000, and failure mileage was 56,000.
- Salt Lake City, UT, USA
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- Waynesboro, VA, USA