This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have a 1999 Dodge Neon. I bought the car in May 2002 at bruce campbell Dodge in redford, Michigan. My sunroof went out in September 2002. After arguing with the service manager, they replaced the switch (or the wires). I have the powertrain extended warranty (added care). The next occurence (may, 2004) was when I kept hearing noise in my driver wheel area. I took my care to bruce campbell to check 3 times, they said there was nothing wrong. After the 3rd time, I took it to birmingham Chrysler and asked them to look at it and they told me the cylinder was cracked. I was grateful that my warranty covered that problem (I was without my car for 2 weeks). I still have a tremble in my steering wheel when I reach the speeds of 50 to 70 mph. I have purchased new wheels, rims, and have had my tires rotated and balanced in may, 2004, but I still have issues with the trembling. I'm told that the car is supposed to drive that way. I've had a '93 Plymouth colt that drove better. My 3rd occurence is now my sunroof has went out again. I just spent $70 at birmingham Chrysler to diagnosis that the wire are broken and it'll cost my around $1,000 to fix it. My warranty covers sunroofs for switch problems, but not wiring. I don't have money to be spending on repairs when I have 3 more years of paying car notes. The reason I bought this particular car was because of the sunroof. I have had 3 Chrysler cars and no break from repair shops. I need suggestions. Thank you.
Sunroof. Bought car new in 6/99; car has been in shop 8 times for problems in reference to sunroof. Sunroof replaced two times since purchase of car; same problem again. Sunroof is barely used and was just replaced in January, 2002. Its been used approx 10 times and now the gears are stripped yet again. Seems to be a problem with the mechanism for the closing of sunroof that causes gears to strip.
- Rex, GA, USA
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- Detroit, MI, USA