This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
In the nearly 3 years I have owned my Neon, it has been serviced for the same problems a total of 8 times and still there is no recall informaition available for these issues. No safety defect discussed within summary.
Noticed small oil leak while changing oil, looked over engine but due to limited visibility could not locate leak.a month or so later noticed oil puddle under where car was parked.made a few calls around about the problem but found out nothing.kept regular checks on oil level and at first car used about 1 qt of oil every 2 or 3 thousand miles.but it steadily got worse so I got a friend of mine who is a mechanic to come by and check it for me.he came by and gave it a good looking over.according to him the problem appeared to be the head gasket.suggested I contact a dealer to see if this was a common problem or not.well I decided to check the internet for bulletins or recalls on this problem.frankly I was astonished at the # of complaints I found with the same problem.it appears to be a manufacturing defect.(a bad head gasket was used)there is a lot of these complaints posted but you have to fight with the dealer to get it fixed.even though daimler/ Chrysler ordered a new head gasket set made for this car the consumer has to foot the bill for the labor on the repair.of course I realize that unless forced to make the repairs, daimler / Chrysler is going to stick the consumer with as much as they can.fine, but I will no longer even consider them when I purchase another vehicle.they are now on my S_ _ T list.I will truthfully tell anyone about this and that they should seriously consider customer service when buying a new vehicle.this was a manufacturing defect and should have been taken care of by the company.I am not at all happy about this and a lot of other people feel the same. In my opinion, daimler/ Chrysler hurt themselves much more in terms of future sales than they would have lost by doing the right thing. But we as consumers have come to expect this from large companies.profit margin at any given time is the bottom line.shame, shame N
Noticed small oil leak while changing oil, looked over engine but due to limited visibility could not locate leak.a month or so later noticed oil puddle under where car was parked.made a few calls around about the problem but found out nothing.kept regular checks on oil level and at first car used about 1 qt of oil every 2 or 3 thousand miles.but it steadily got worse so I got a friend of mine who is a mechanic to come by and check it for me.he came by and gave it a good looking over.according to him the problem appeared to be the head gasket.suggested I contact a dealer to see if this was a common problem or not.well I decided to check the internet for bulletins or recalls on this problem.frankly I was astonished at the # of complaints I found with the same problem.it appears to be a manufacturing defect.(a bad head gasket was used)there is a lot of these complaints posted but you have to fight with the dealer to get it fixed.even though daimler/ Chrysler ordered a new head gasket set made for this car the consumer has to foot the bill for the labor on the repair.of course I realize that unless forced to make the repairs, daimler / Chrysler is going to stick the consumer with as much as they can.fine, but I will no longer even consider them when I purchase another vehicle.they are now on my S_ _ T list.I will truthfully tell anyone about this and that they should seriously consider customer service when buying a new vehicle.this was a manufacturing defect and should have been taken care of by the company.I am not at all happy about this and a lot of other people feel the same. In my opinion, daimler/ Chrysler hurt themselves much more in terms of future sales than they would have lost by doing the right thing. But we as consumers have come to expect this from large companies.profit margin at any given time is the bottom line.shame, shame N
Dealership stated this is a problem on all Neons because of a faulty part. Mentioned that even if you did not have a warranty they would still fix it but it is not published any where. No safety defect listed in the summary.
- Lansing, MI, USA
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Consumer took car to dealer for routine check up, and dealer did not see an oil leak, but when consumer took vehicle to a private mechanic, he noticed an oil leak.
The vehicle cuts out at highway speed without warning, the installing of new throttle as well as power train module could not fix this failure, possible engine failure caused the vehicle to stall.
This problem should not happen in modern cars. My car is only a year old. I know that I am not the only person that has found this malfunction as surprising! the dealer probably will never own their responsibility in this matter. I would like to take all percussion to insure satisfaction. I wouldn't even mind if they would agree to releasing me from any obligations. They can have the car back!
Car shuts off completely upon starting or will re-rev itself after shaking. No control with power steering on wet pavement. Has been taken in a couple of times but problem still there.
Vehicle sounds like exhaust system comes loose when driven through puddle and looses engine power, dealer given two tries to correct problem but has not been able to duplicate problem due to the lack of rain, anyone who experenced same problem email at dread@flinet.net
Driving at approx. 50mph at any given time the engine shuts down, vehicle comes to a complete stop. Consumer tookj vehicle to dealship on three ocassions, dealder could not find a problem, second time dealer added some transmission flued, and vehicle continues to shutdown, vehicle will go to dealership again on Jun. 16, 1999. --- crestwood Dodge --
Original motor was replaced at 22,000 miles because a bearing spun and ruined the block. Then again, this time, the same thing in the same cylinder(#2 or #3, I forget) happened again. Engein oil is checked every 3 days, and oil is changed every 3500 miles.
Have been in for service engine check light, because of multiplicity of misfires, 4 times in 10 months. Presently trying to get service copies because I dont have the first two services for my records. I wonder if I will actually receive them? on the third visit the service manager informed my that Chrysler was coming out with a fix for the problem. Have not talked to other service departments for comformation of this, nor have I asked Chrysler. I really need help in this matter. I really do want a refund for this Dodge Neon sport coupe w/DOHC motor.
A D V E R T I S E M E N T S
- Kansas City, MO, USA