This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My first complaint would be about the paint. My car has been peeling for the past 2 years now, it bubbles then peels and gets bigger and bigger every day. It is now peeling in 6 spots, the largest is the size of a watermelon. Very unhappy!!!! second, the brakes are horrible, the squealing of metal on metal has been occurring since day 1 of getting my car. I was recently driving on a major highway and my steering wheel began shaking like crazy. I pulled over and everything seemed fine. I continued to drive but could not accelerate faster than 60km/hr. I tried driving my car to the mechanics but in the end did not get very far. I pulled over once again and noticed smoke coming from my drivers side front wheel. I also noticed the wheel well caught on fire due to the friction. My car was then towed and my mechanic diagnosed the problem as a ceased caliper. Beware, this was scary. My whole front end brake system had to be replaced. Too add, I find it's hard to see at night due to a defective plastic that covers the head lights. They are foggy and don't give out enough light. Lastly, I find that the sealants on the windows of my two door are horrible. I have to push on my window when closing it in order for the window to seal. This is a big problem, my car was stolen because of this problem. A recall should definitely be considered for the paint, breaks and headlight covers and windows/seals!!!
Chrysler sold Neons with known factory defects as evidenced by issuance of 70 tsbs and failed to recall cars which are highway hazards.to date, I have spent $10,088.79 on repairs due to these known defects. Two head gaskets, cylinder heads, cam seals and sensors have been replaced by the dealer under Chrysler's "secret warranty"--at 20,871 and 54,049 miles. Now supposedly only defective camsensors are the problem. Other defects beginning 20,000 miles: Radio/tape player, vibration, clinkling/clunking sound, steering wheel shake, "toe" problem due to faulty design resulting in excessive tire consumption (tire & wheel run out), ABS failure, brake failure due to faulty design, brake howling, brake metal to metal contact, need for larger brake drums, trunk weatherstripping defective, faulty design results in leaks to interior, lower control arm defective, cannot hold alignment, suspension system defective, tires collapse and fly off, ac failure (hose leaks, compressor replaced), new batteries repeated replaced ( aaa called 12 times and recharger purchased) now a tbs says this is due to a defective rke transmitter, 02 sensors, various seals leak, wiring defective, transmission replaced (nothing but shards of metal left--on display at transmission shop), transaxle differential replaced, oil leakage, lifetime brakes replaced every 6 months, insufficient power on incline, with parking brake and foot brake on car rolls or lurches when ignition turned off, steering column shakes violently at 45 mph, difficult to steer at under 45 mph, driver side rear view mirror fell off, turn signal defective, separation of lower control arm ball joint, wheelcover loss due to missing or loose bolts, rim replacements due to tires flying off, oil leak, glove compartment latch failure, poor design with no lights around lighter, and other minor problems. Chrysler is a negligent manufacturer and all Neons should be taken off the road.
Engine is leaking oil/dashboard lights go out and come back on at random intervals/ engine check light comes on and stays on/ door ajar alarm will come while vehicle is in operation, and transmission will get stuck between gears and engage forcefully.. please provide any additional information/attachments.
Oil light comes on all time, and there were puddles of oil on ground. Took vehicle to a dealer, and they said that engine gasket had an oil leak. According to the investigation done by consumer, the cause of the problem lies on detective head gasket used by the manufacturer of the vehicle.
This is a known problem that daimler Chrysler is well aware of. They should recall this and many other Neons instead of making me pay for the repair myself. If one logs onto the internet it becomes painfully apparent with a quick search that thousands of people have the same experience as me.
Paint has bubbled, cracked and peeled off leaving the metal bare. Rusting has already started in several spots and it getting worse. Have been informed that paint peeling is a factory defect but Chrysler is denying fault.no safety defect listed in the summary.
I realize this isn't a safety complaint, but I have nowhere to turn. My car is 3 years old, with no history of damage, no rust, no reason for the paint to suddenly start coming of in huge flaps, that I pick up off the driveway on windy days and put in my glove compartment. I complained to the dealership and they said, "we've never heard of that." And that was the help I got. I have seen Neons (at least six to date) randomly around my area, in my color (lapis blue) all with this exact problem. I find it very hard to believe that chrylser doesn't know about this!!!! the Chrysler website provides nowhere to turn for complaints, not even a phone #. is there anything at all that can be done? no safety defect listed in summary.
The exterior paint of the 1997 Dodge Neon coupe in lapuis blue is peeling off the hood and top of vehicle. Very poor paint job as car is housed in a garage. No safety defect.
The exterior paint of the 1997 Dodge Neon coupe in lapuis blue is peeling off the hood and top of vehicle. Very poor paint job as car is housed in a garage. No safety defect.
A D V E R T I S E M E N T S
- Lasalle, 00, USA