This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When driving noticed excessive amount of oil leaking into engine compartment. Consumer has contacted dealer, dealer noticed head gasket need replacing.
This was consumers fourth time of having head gaskets fixed. On 02-25-1998 head gaskets and camshaft were replaced at 24,194 miles; on 04-30-1998, cylinder head & spark plugs were replaced at 25,509 miles; on 10-5-1998, engine oil leaked, camshaft sensor seal was replaced at 28,847miles; and on 0 3-27-2001, gaskets/ valve cover, and spark plugs needed to be replaced at 48,800 miles. Consumer was trying to get to bottom of problem, and find out why this kept happening.
Car was serviced for oil/filter change, 4 cylinder tune up, transmission service on February 29, 2000. During rush hour traffic vehicle stalled. Called dealer to inform them of situation. Towing service was called. Waited one hour for tow truck. Vehicle restarted and was driving to owner's residence. Called towing service again on the morning of March 1, 2000. Vehicle was towed to hendrick Dodge. Vehicle was diagnosed as having a malfunctioning ignition coil. Coil was replaced on March 1, 2000. Owner picked up vehicle on the afternoon on March 1, 2000. Vehicle stalled again within 5 miles of the hendrick Dodge. Towing service was called again. Vehicle was towed back to hendrick Dodge. Dealership diagnosed the problem as being a faulty wiring harness and cam/crank sensor. On March 8, the dealership had replaced the faulty mechanisms and credited the owner the cost of the unnecessarily installed distributor coil.
The headgasket and camshaft seal failed at 37687 miles which is clearly premature. The estimated repairs plus the necessary towing charge were in excess of $600. After a complaint by telephone the warranty was extended by daimler Chrysler to cover the full amount. I am filing this complaint not for my own benefit, since my cost of repair was covered, but to provide documentation for an investigation of this problem.
Engine head gasket blew out. As the result of head gasket failure, oil mixed with the coolant. The dealer cleaned the radiator and fixed the head gasket.
The Dodge Neon's 2.0 L engine has an apparant manufacturer's defect in the head gasket assembly. The car leaks oil. Our particular car received dealer service once already for the head gasket defect but the oil leak persists. When the vehicle was taken to the dealer a second time the dealer said they found no apparant leak. Close after that our factory warranty expired. Our car now leaks almost a quart of oil every day. This problem is not one isolated to just our particular vehicle. There have been many cases of failed head gaskets recorded and shared by Neon owners. According to a user website "Neons.org" 32% of all Neon owners have already had to replace the defecive part within 30,000 miles of the vehicle's life; most at their own cost. Please document and address this problem that plagues Neon owners who are just trying to buy a reliable little car. Thank you.
First head gasket failure occurred at less than 36,000 miles; covered on warranty. Dodge refuses to cover second failure and claims "no known problems" with head gasket longevity when called. Good maintenance record on vehicle; av. 15-16K miles/year use.
There was an oil leakage around head gasket. The dealer told me that Chrysler Jeep's have the same problems and are being recalled. The Dodge dealer told me I have to pay for it. My warranty was expired, and the dealer said Chrysler won't pay for Neons. This is a defect not something I did to the car. I have never had an accident. I hope this helps, because I can't afford to fix it.
I learned of my head gasket problem about a week ago, I was shocked because my car is only five years old, I just paid it off, and the warranty expired not even two months ago. I have an appointment to take it back to the dealer next week, that was the soonest I could get. I expect them to cover it 100% especially after finding your website and reading about how many other people had the same problem w/ their 1996 Neon. I was curious as to if anyone has taken legal action in this matter?ak
Vehicle has a blown headgasket. Consumer waiting to hear from Dodge. The leak in the head gasket resulted in oil dripping on to the transmission. The head gasket was fixed.
Head gasket was first replaced under warranty with 20,901 miles on the vehicle. The transmission let go with 35,654 miles on the vehicle. My vehicle was out of warranty at this time. The head gasket failed a second time with 46,958 miles on the vehicle. This repair was done at dartmouth Dodge, 225 state rd., North dartmouth, MA. 02747, since it was closer to my home, and they were not in business at the time that I purchased the vehicle. Chrysler gave me a $300 credit towards the repair of the head gasket. I strongly feel that I should be reimbursed for this repair since it was replaced under warranty the first time, and it broke again approximately 26,000 later. Apparently, there has been a problem with head gaskets for this vehicle. I also feel that a recall campaign should be instituted to repair all these vehicles since it is a common problem with them.
A D V E R T I S E M E N T S
- Concord, NC, USA