This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have had ongoing problems with my 1996 Dodge Neon sport, it has been inoperable for the last year or so, due to electrical problems and stalling which I believe stem from the wiring harness. I have had the brakes replaced a few times, the A/C replaced, fuel injection acts up and the fuel gauge fluctuates, my transmission has started slipping, power steering and exhaust are leaking, numerous oil leaks, rear lights/ brake lights have not worked in over a year, driverside window broke along the extending arm inside of the door frame, trunk release is broken and my cruise control is broken! for the last 4months my car has been sitting at atlanta Dodge llc! just after leaving it with their service department, I received a call saying I needed a new battery and until it was replaced for $180 they could not do a diagnostic check for any other problems!! the battery was not even a year old and worked fine when I left the car at the dealership!! but in hopes of any decent service I bought another battery from advanced auto parts $40 and took it in myself. During this visit I reminded them that my make and model car was under a recall, they informed me that it was not!! I gave them the NHTSA recall documentation and was told that it didn't apply to my car, only to the Neons from the plant in New Mexico!! just after thanksgiving I decided to call them to find out what has been going on. I spoke with brian the cs rep. And he informed me that the mechanics could not figure out what was wrong with my car and refused to research any further unless I agreed to spend no less than $250 towards the repairs!! it's not a coincidence that the same parts are in need of repairs as 15,000 other Neons -- regardless of which plant the vehicles were assemblied, the defects lie in the placement and/or manufacturing of the faulty parts and should be covered under any relating recalls! updated 12/1505.
Dear sir's, it was some-what hard to be really acurate on the milages in your form, but while these things were going on, I was keeping notes. I compiled them all down to a journal type document, dates & times. (06) pages. And I can further extend points in there, in a phone conversation. I will be happy to send you a copy of this also. Respectfully, E w. moss. No safetyd efect listed.
Had head gasket replaced in July 1998. Currently, leaking again. Dealer told consumer first time, dealer had to use faulty part. Dodge paid for repair first time. Currently, they refuse. Also, had to have air conditioner and cruise control replaced. The A/C failed for the second time. Brakes make loud noise.
This car is junk, the head gaskets, air conditioning, brakes, electrical, everything is bad. If you call the corporate headquarters, they act like its a rare incident. From what I've read, this is not true. Please help squeeze this lemon!
- Bloomfield, AK, USA
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Would like to know why this head gasket problem has not prompted a recall. I put 3-4 qts of oil in a week. Can not afford to get ot fixed now. Shouldn't have to after 27,000 mls. I'll never buy Dodge again.
A D V E R T I S E M E N T S
- Atlanta, GA, USA