This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vechicle overheated, was towed to nearest Chrysler service center, replaced thermostat. 6 wks later overheated again towed to dealership again, was told it had a cracked head gasket they repalced it. Six wks later car stalled while driving 55 mph on interstate again towed dealership could not find a reason for this. 3 wks later same problem again towed this time they said a coil wire was loose.no other problem was found same day I picked up the car it again stalled and had to be towed this time they said some idle steps were out of sync they should have already known this since I just got the car back that day. Every time the car was in the shop they could find nothing wrong so they say, I left the car for several days so that a computer co-Pilot could be installed and the mechanics could monitor the problem as it happens. This produced no info. The car has run all winter but now that warm weather is here the problem has started again. The car had to be again towed on 3/8/00 still no satisfaction as to why this is happening. Have spokken to several representatives from Chrysler warranty and manufacturing divisions concerning this and they have on numerous occassions been very rude. The last straw occurred on April 14,2000 while driving to find the exact location of a very important job interview the car broke down 2, I was no where near a phone and could not call for help. I sat in the car for 1 hr tried to restart the car it started but I couldn't trust the vehicle to continue the trip. I had to turn around and head back home, I was driving back home and it stalled again I waited another 1/2 hour it started and I prayed all the way home I would make it safely. Each time I have had the car towed I have had to pay $50 as my deductible on my extended warranty and each time they said they couldn't find the problem. I feel very upset and disappointed to think I am paying for such an unreliable car. I will never buy another Chrysler product.
Vechicle overheated, was towed to nearest Chrysler service center, replaced thermostat. 6 wks later overheated again towed to dealership again, was told it had a cracked head gasket they repalced it. Six wks later car stalled while driving 55 mph on interstate again towed dealership could not find a reason for this. 3 wks later same problem again towed this time they said a coil wire was loose.no other problem was found same day I picked up the car it again stalled and had to be towed this time they said some idle steps were out of sync they should have already known this since I just got the car back that day. Every time the car was in the shop they could find nothing wrong so they say, I left the car for several days so that a computer co-Pilot could be installed and the mechanics could monitor the problem as it happens. This produced no info. The car has run all winter but now that warm weather is here the problem has started again. The car had to be again towed on 3/8/00 still no satisfaction as to why this is happening. Have spokken to several representatives from Chrysler warranty and manufacturing divisions concerning this and they have on numerous occassions been very rude. The last straw occurred on April 14,2000 while driving to find the exact location of a very important job interview the car broke down 2, I was no where near a phone and could not call for help. I sat in the car for 1 hr tried to restart the car it started but I couldn't trust the vehicle to continue the trip. I had to turn around and head back home, I was driving back home and it stalled again I waited another 1/2 hour it started and I prayed all the way home I would make it safely. Each time I have had the car towed I have had to pay $50 as my deductible on my extended warranty and each time they said they couldn't find the problem. I feel very upset and disappointed to think I am paying for such an unreliable car. I will never buy another Chrysler product.
Engine overheated while going 30mph.blown head gaskett, antifreeze turned brown because of oil leaking into radiator, this caused the thermastat to clog and fail. Major oil leaking from engine. A/C will not hold freon, this will cost $700 to repair.
The head gasket caused my water pump, transmission, radiator, to be replaced. It made my engine overheat all the time..I had to replace everything..it also leaked oil all the time. I spent money all the time to replace the oil that leaked out.
My car has had a problem with overheating since I had it; but the service department at the dealership wpuld always say it was the thermostat when it wasn't. I changed the thermostat three times with the same problem. When the warranty ran out, I was told all these problems with the car that was existing before it ran out that would have been covered. The car has been leaking oil and smoking under the hood ( not exhaust valves) but I am told the head gasket blew out, and that this happened with alot of Neons. Also the rear main seal leaks right around 60K miles which is when I started having oil problems. My car overheats in warm weather, mostly when I am stopped at a light or in traffic and I have to cut the heat on until I start moving. I thought it was a fan malfunctioning, but again, the service department said it was the thermostat, which it wasn't. this has been happening since I had the car. If this happens with alot of Neons I think this should be remedied by the manufacturer.
- Decatur, GA, USA
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- Shadyside, OH, USA