This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Believed the design and materials used in the brake rotors are of poor quality.front rotors have been replaced on two occasions within 34,000 miles of wear. At 42,000 miles, they needs to be replaced again. NHTSA needs to investigate this matter asap.
'ive had my car since 9/94 and now with 123,000 miles. I like the shape and the color and comfort of the car. I was told by several dealers to drive it to the end. I will never get what I paid for a trade-in. As of now, ive use my exetended warranty, cant afford to put in shop, 2/98 made a call to holzauers and asked about my skruntched in bits pieces rotor. They checked for squeeks and didnt tell me about a bad rotor. Squealing and no brakes. A new brake system was done and still squeaking. Now back brakes are bad. Ive had lots of bad things happen. But ive had lots of compliments ofthe color. One week after I got it a car spun rocks & scratched the hood paint. The paint job is not good. Im getting rusty spots now. Water leaked inside and holzauers rigged it to stop. When it get 90/100' hot weather, air bag light stays on, heat/air fan dont work til car cools. I use phillips 66 gas w/93 Oct most of the time. 10% ethonol is bad. It will flutter w/low Oct water based gas. In reverse gear it grinds and wont go into gear. Ive tolerated most of these things til it wont move or start. Im glad to have a car. At the price then 13,000$ is not fair. My rights as a consumer w/anew car have not been met. Arbitration turned me down over my windows and doors out of adjustment. Said my mileage was too high. But for months w/low mileage I was ignored. Chrysler just wanted money. I did recommend a newer Neon to my aunt. She purchased one. I love my car. But without defects. My window still leaks, my left turn sig. Dont go off, brakes squeek, engine light stays on, coil wire loosens, my car shocks my boyfriend, ignition is lose, suspension is bad, car hops around bumpy corners at 30 mph. Paint is chipping, I ve had 3 sets of new tires, 2 new batteries, a new fuel pump, airconditioning unit, oil pump is weak, engine makes crakling sound when accelarating. Ok!
- Salem, IL, USA
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Dealer has replaced brake rotors 95; exhaust gasket off manifold 96,97,98; electrical emision control system96; engine head gasket and engine head 98; and all motor mounts. Family Dodge has honored all repairs under warranty. Special note: When engine head and all motor mounts went bad at (approx. 42,000 miles not under warranty), gary barbera's chryslerland located at 7810 roosevelt blvd. Phila., pa 19152, (215)333-3700 called Chrysler and I was not charged for repair.
Consumer states that the when the brakes are applied owner has to pump and stand on the brakes to stop the vehicle. The braking system and the rotors has been replaced prior. The dealer has been contacted.
When driving the vehicle made a squeaky noise. Rotors have been replaced at least twice on each side. The brakes have been replaced 4 times. Brakes have had a lot of work, brakes have been adjusted and cleaned, brake pads have been replaced 3 times, rotors have been replaced 2 times, calipers have been replaced, brakes have excessive wear. Throttle body clogged, causing vehicle to hesitate. Battery was replaced due to being weak. Check engine light has illuminated.
Vehicle's braking system malfunctioned, causing extended stopping distance. Replaced front brake pads/rotors twice with in 48,000 miles due to premature wear and tear.
Rotors were turned on two different occasions by dealer who indicated that they would have to be replaced the next time. Received recall # 96V075000, consumer wants to know if this recall relates to the rotor problem he has been having.
A D V E R T I S E M E N T S
- Charlotte, NC, USA