This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
This car went in for a cooling fan recall in late July. At the same time, the 60,000 mile transmission service was completed. I began having trouble with how it shifted almost immediately on an irregular basis. We left on vacation a week later and just returned Sept. 8th. I noticed the transmission was worse, so I called the garage to take it in. I was just told that the torque converter is bad, probably because of a water leak in the dipstick. The service guy told me that Chrysler has had this same problem on many cars. My suspicion: Why did it go out immediately after being serviced at ross Chrysler in boone, nc. If there are multiple water leaks, Chrysler should be sharing with the cost ($1600) to replace the converter. Am I being taken advantage of because I am a senior citizen. Add water to the transmission while being worked on, and it ruins the converter.
- Blowing Rock, NC, USA
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- Blowing Rock, NC, USA