CarComplaints.com Notes: This is a classic example of why you should avoid the first model year of a new car. Sure, it's new and shiny but there's going to be some growing pains.
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
With my full attention on the cargo being removed from vehicle, the rear liftgate struts failed suddenly and without warning, causing liftgate to fall on my head and neck. The liftgate is approximately 125 pounds and leveraged to accelerate during closing. The liftgate struts are insufficiently sized for the application and no fail safe exists to prevent free fall. The latch mechanism struck me directly on the spine at the base of the skull causing temporary unconsciousness. This could easily be a fatal impact, especially for young children, infants or the elderly. Replacement struts are expensive and will simply fail again. The manufacturer should be responsible to repair these defects regardless of warranty or mileage.
A D V E R T I S E M E N T S
- Fuquay Varina, NC, USA