10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
2,500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2019 Dodge Journey seat belts / air bags problems

seat belts / air bags problem

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2019 Dodge Journey Owner Comments

problem #4

Jul 172023

Journey

  • miles

A D V E R T I S E M E N T S

On 7/17/2-23 I was rear ended at 55mph And my Airbags didn't deploy. On 7/18/2023 I reported it to Dodge I was given a case # told someone would call me in 48 hrs and they told me it was fine to drive, no one ever called. 7/24/2023 My 14th Wedding anniversary got ruined because my Airbags deployed while driving. on 7/25/2023 I reported it to Dodge was told someone would call me in 48 hrs no one did and still hasn't. i have call a numerous times each time nothing, not once have they even asked if I was all right in both incidences.

- Concrete, WA, USA

problem #3

Dec 142021

Journey

  • miles
Rear ended and side swiped by truck going over 75 mph. Collision disabled engine and vehicle. Air bags did not deploy.

- New York , NY, USA

problem #2

Jun 012021

Journey

  • miles
Ever time I drive my airbag light will come on and stay on for 5-10 mins then go off for 5-10 mins then come back on. Something is seriously going on with my cars air bags

- Seabrook, TX, USA

problem #1

Jun 042020

Journey 4-cyl

  • 10,000 miles
I was traveling on a very busy highway going 50 miles an hour. I noticed a lot of congestion ahead so I had to lean over because the car has bad blind sites due to headrests on all seats. When I turned back there were many cars stopped dead in front of me. I slammed on the brakes but didn't even slow down. I rear ended the car in front of me. My air bag did not deploy nor did my seat belt even tighten. My entire body especially on the right side slammed the steering wheel. My knee slammed the column or something underneath the steering column. I have a permanent mark. I had a small punctured lung on the right side and my right shoulder and arm were injured which has now turned into rsd. Extremely painful. I had Chrysler test it but will only send me an email saying no problems. No report. Just an email saying exactly that.

- Angleton, TX, USA

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