Technical Service Bulletins (TSBs) for the 2018 Journey are official communications between Dodge & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect. Read More »
Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly. This will allow service technicians to repair the root cause without over repairing the system. Read More »
A/C Pressure Transducer A/C inoperative and diagnosis leads to pressure transducer. Call Steve Rice at cell (248) 867-0061 before replacing the pressure transducer. If no response in 15 minutes, please proceed with repair. Read More »
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be ... Read More »
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be ... Read More »
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be ... Read More »
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be ... Read More »
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be ... Read More »
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be ... Read More »
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be ... Read More »
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Read More »
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Read More »
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Read More »
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Read More »
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle. Read More »
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle. Read More »
ADAPTER, Engine Oil Filter (Pentastar V6) All vehicles equipped with a 3.2L or 3.6L except for model year 2014 vehicles with leak concern: 1) Ensure the Oil Filter Adapter (OFA) Cap O-ring is seated in the proper groove in the cap and ... Read More »
CORE, Heater For a blocked heater core diagnosis, please collect a sample of 10-12 oz. of coolant (antifreeze) prior to replacement and contact Pedro Ruas at (248) 622-8109 or email Juan Mendez at juan.mendez1@fcagroup. Read More »
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be ... Read More »
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be ... Read More »
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be ... Read More »
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be ... Read More »
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be ... Read More »
PLATE, TORQUE CONVERTER DRIVE For 3.6L with 62TE NOTE: FOR ALL PROMASTER VF 3.6L/62TE EQUIPPED VEHICLES: IF THE TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS Part Number 06511385A$ ... Read More »
PLATE, TORQUE CONVERTER DRIVE For 3.6L with 62TE NOTE: FOR ALL PROMASTER (VF) 3.6L/62TE EQUIPPED VEHICLES: IF THE TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS (Part Number ... Read More »
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be ... Read More »
Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time ... Read More »
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be ... Read More »
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be ... Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Read More »
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. Read More »
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp ... Read More »
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are ... Read More »
Flash: Hands Free Module (HFM) Software Enhancements This bulletin involves reprogramming the HFM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL)illumination. Read More »
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp ... Read More »
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. Read More »
WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application. If no response in 15 minutes, proceed with repair. Read More »
ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS:ACCESORY POWER OUTLET/JACK/PORT/USB/SAE/CIGARETTE LIGHTER
Authentic Mopar? Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar? Glass. Read More »
Authentic Mopar? Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar? Glass. Read More »
Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform the this inspection. Read More »
Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the ... Read More »
Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the ... Read More »
A/C Pressure Transducer A/C inoperative and diagnosis leads to pressure transducer. Call Steve Rice at cell (248) 867-0061 before replacing the pressure transducer. If no response in 15 minutes, please proceed with repair. Read More »
SHIELD, Seat For concern of driver side seat shield is broken/cracked. Before replacing this part send an email to FCA Redacted Content; With the dealer address and a picture of the part. If no response in 15 minutes, proceed with repair. Read More »
SHIELD, Seat For concern of driver side seat shield is broken/cracked. Before replacing this part send an email to FCA Redacted Content; With the dealer address and a picture of the part. If no response in 15 minutes, proceed with repair. Read More »
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. Read More »
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. Read More »
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be ... Read More »
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be ... Read More »
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be ... Read More »
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be ... Read More »
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be ... Read More »
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be ... Read More »
Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels. Read More »
Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels. Read More »
SHIELD, Seat For concern of driver side seat shield is broken/cracked. Before replacing this part send an email to FCA Redacted Content; With the dealer address and a picture of the part. If no response in 15 minutes, proceed with repair. Read More »
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. Read More »
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. Read More »
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. Read More »
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts. Read More »
Do Not Apply Corrosion Protection On Sheet Molding Compound (SMC) Plastic Panels This bulletin involves discussing SMC plastic panels and applying corrosion protection. Read More »
Door Hinge Assembly Side door hinge noisy. Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair. Read More »
Door Hinge Assembly Side door hinge noisy. Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
Active Head Restraint (AHR) Inadvertent Deployment - X84 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Read More »
Warranty Bulletin D-20-16 (X84) Active Head Restraint - Select 2012-2018 Dodge Journey (JC) and 2012-2014 Dodge Avenger/Chrysler 200 (JS) (Rev. A) Read More »
Active Head Restraint (AHR) Inadvertent Deployment - X84 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Read More »
Active Head Restraint (AHR) Inadvertent Deployment - X84 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Read More »
Active Head Restraint (AHR) Inadvertent Deployment - X84 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Read More »
CABLE, Latch Release, Track to Recliner, Left Prior to replacing for any kind of damage or functional concern , please take photos of the condition and/ or issue with seat cable before disassembly, Please email pictures of cable ... Read More »
SHIELD, Seat For concern of driver side seat shield is broken/cracked. Before replacing this part send an email to FCA Redacted Content; With the dealer address and a picture of the part. If no response in 15 minutes, proceed with repair. Read More »
Warranty Bulletin D-20-16 (X84) Active Head Restraint - Select 2012-2018 Dodge Journey (JC) and 2012-2014 Dodge Avenger/Chrysler 200 (JS) (Rev. B) Read More »
Warranty Bulletin D-20-16 (X84) Active Head Restraint - Select 2012-2018 Dodge Journey (JC) and 2012-2014 Dodge Avenger/Chrysler 200 (JS) (Rev. A) Read More »
Warranty Bulletin D-20-16 (X84) Active Head Restraint - Select 2012-2018 Dodge Journey (JC) and 2012-2014 Dodge Avenger/Chrysler 200 (JS) (Rev. A) Read More »
Warranty Bulletin D-20-16 (X84) Active Head Restraint - Select 2012-2018 Dodge Journey (JC) and 2012-2014 Dodge Avenger/Chrysler 200 (JS) (Rev. A) Read More »
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Read More »
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Read More »
PLATE, TORQUE CONVERTER DRIVE For 3.6L with 62TE NOTE: FOR ALL PROMASTER VF 3.6L/62TE EQUIPPED VEHICLES: IF THE TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS Part Number 06511385A$ ... Read More »
Active Head Restraint (AHR) Inadvertent Deployment - X84 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Read More »
Active Head Restraint (AHR) Inadvertent Deployment - X84 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Read More »
Active Head Restraint (AHR) Inadvertent Deployment - X84 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Read More »
USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Read More »
CABLE, Latch Release, Track to Recliner, Left Prior to replacing for any kind of damage or functional concern , please take photos of the condition and/ or issue with seat cable before disassembly, Please email pictures of cable ... Read More »
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are ... Read More »
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. Read More »
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. Read More »
Flash: Hands Free Module (HFM) Software Enhancements This bulletin involves reprogramming the HFM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL)illumination. Read More »
RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Read More »
USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Read More »
RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Read More »
USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Read More »
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used Read More »
Warranty Bulletin D-20-16 (X84) Active Head Restraint - Select 2012-2018 Dodge Journey (JC) and 2012-2014 Dodge Avenger/Chrysler 200 (JS) (Rev. A) Read More »
Active Head Restraint (AHR) Inadvertent Deployment - X84 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Read More »
Active Head Restraint (AHR) Inadvertent Deployment - X84 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Read More »
CABLE, Latch Release, Track to Recliner, Left Prior to replacing for any kind of damage or functional concern , please take photos of the condition and/ or issue with seat cable before disassembly, Please email pictures of cable ... Read More »
A/C Pressure Transducer A/C inoperative and diagnosis leads to pressure transducer. Call Steve Rice at cell (248) 867-0061 before replacing the pressure transducer. If no response in 15 minutes, please proceed with repair. Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
