This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My back up camera isn't working and none of the locks work with the key fob. I bought my car from a car lot and it was a fleet car and it says all recalls have been fixed but my car hasn't been fixed at all and I don't know why. My car won't even charge my phone at all in either port so it has a big wiring problem. I have kids and grandkids in my car all the time and I can not see behind me because my camera hasn't worked since the day I got it which is 10/20/23 and that is really dangerous and I can't even charge my phone to call someone even if I do have an accident
When shifting car in Reverse the image on the rearview mirrior for the backup camera was twice inverted. The next day while the car was in reverse the mirror display just consistantly flashed black and white with no real image.
Unknown!!! I have had my radio replaced two times already for defect and now the radio want shut off again and it want allow a phone to connect to it also now the controls to the air flowing system (ac) want shut off and stay off when u push the off button. It comes back on when u try to shut it off. It-??s a 2018 and it only has 40 thousand miles on it. I got it replaced two times for defect in the past three years. I-??m tired of this happening. You should recall and fix it at no cost to me this is crazy. I-??m disappointed about this. I had both replaced at dealer. So there is a record through mopar! Please let me no about this and how to handle it.. I about ready to sue.. I paid all this money for a vehicle I can-??t even listen to the radio and can-??t cut my air off.. let me no. Now when question in next section is answered the date of incident is when it stated then followed after that another time now is the third time I-??m going through it again.
- Florala, AL, USA
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2018 Dodge Journey, my backup camera is not working as designed and apparently is not part of a recall. When putting the vehicle in reverse it is very difficult to all most impossible to see the image on the screen.
Passenger side front seat headrest airbag deployed while driving. The airbag feature deployed while my 13 year old daughter was sitting in the seat. When the safety feature deployed, it hit my child in the back of her head causing pain and injury. This safety feature deployed without warning or cause. The headrest broke when it deployed is now just hanging from the seat.
When backing up, with the sun at the rear, the camera goes to a over exposed or washed out screen. There is no picture and this makes the backup camera worthless and dangerous. Happens every time in reverse with the sun at the rear of the vehicle.
When you are in the vehicle and the vehicle is off or on when you try to lock it to be safe because the keys are in the vehicle it automatically unlocks. I feel very unsafe as I am a single mom of 3. I will get in the vehicle and lock the doors. It will automatically unlock. If I was in an emergency situation where I needed to lock the doors for my safety it would just unlock.
Rear back up camera in the rear view mirror is not functioning correctly. It will go black but illuminate a camera with a line through it. Makes in impossible to use to back up because the light on the mirror makes it extremely difficult to see in the mirror and the camera isn-??t working to help either. One day it worked and the following day it didn-??t. Also, the passenger airbag light will go in and off even with someone occupying the seat which leads me to believe the airbag will not deploy if if in an accident. the computer has been run and it showed no issues. I know there was a recall to the back up cameras but it says my vehicle wasn-??t affected. How do I get this fixed. Both are major safety concerns. This car has 60k miles on it and has been through 3 sets of tires. The tires wear extremely fast on this vehicle and they are 50-60k tires.
I was driving in inclement weather in all wheel drive on the freeway traveling at approximately 50MPH. The rear of the vehicle felt as if it slipped on ice, however it did not change it's course of travel. The issue continued to happen. I turned off the all wheel drive and the issue did not happen again. The vehicle will not pick up speed after starting until the ABS Warning turns on. The time the warning light comes on can be anywhere from 10 seconds after picking the vehicle in drive. This time can last as long as a minute. This is every time the vehicle is started. A mechanic advised the sensor in the Right Rear Axle Assembly is not working and needs to be replaced.
I got a vehicle from carvana and have had to take it to the Chrysler dealership several times to be repaired. Got it back 2 days ago and now seems like the rear end is about to fall off and they said they can't get it in for 2 weeks and sent me home driving it yet again.
Backup camera malfunctioning shows up side down camera when working most times backup camera shows a silver screen flickering this is back over prevention equipment malfunctioning malfunctioning this is a major safety problem this issue happened all of a sudden the backup camera work perfectly the night before the next morning the camera would not work and has not worked since there are recalls for this issue on the 2018 Dodge Journey which exactly what mine is but my VIN says no recall the display appears on the rear view mirror
The backup camera stopped working and the cabin lights within the car would not turn off, not even while driving. The lights would get brighter every time I hit the break making it dangerous driving in the dark and eliminated the use of the backup camera for safety.
I was at the stop sign at the top of my hill. I accelerated and my purse fell forward and knocked my shifter into reverse at 5 mph. I was on a public road. Another time, my daughter reached for the plug to plug in her charger and accidentally knock the gear shifter into reverse from drive. We were stopped at a stop light.
When to use second row center seatbelt for child restraint on car seat. Noticed the mechanical lock from extension of the belt did not lock and if were to get in wreck would not function as the safety device should. Did a questioning of other similar vehicle owners and all have the same issue.this is when the vehicle is sitting still. Second problem is motor mounts when vehicle is parked on any incline surface even slight incline of jerking violently from park to any gear and back to park. Many other individuals also questioned have had similar issues and negative fixes or resolutions from dealerships repair personnel. This is from park to motion and vice versa.
On June 3, 2019, I was driving along the road and my vehicle started smoking from the ac vent near the glove box. I got me and my son and four year old passenger out of the vehicle. Air bags started blowing out and vehicle was on fire and burned completely. No one will tell me why it burned.
The vehicle has difficulty going up hill. When decrease speed or stops and you want to step up the gas, it takes a long while. Sometime it shakes when you power on. The computer freezes. Lots of hesitation to go or sometimes it was to keep going when you are at a stop.
A D V E R T I S E M E N T S
- Dry Ridge , KY, USA