This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving on the freeway and noticed that it was struggling for power. I exited. At the stoplight my car started shaking and puttering. `when I pressed the gas to go the car puttered like it didn't want to go, but then did. So I drove to the car dealership on the next exit. My car shut itself off in the entrance to the dealership. The mechanic reported that a fuel injector had exploded and was spewing raw gas. My car is now in the shop awaiting parts. Another issue is that it easily slips int reverse while driving. Serious safety concerns!
When I went to dealership I knew I want a truck with 3rd row, I test drove the Journey I picked out of what was offered when I test drove the first truck, it refused to shift from 1st to 2nd gear so we went back and drove the one I purchased. Well I got it home and drove for a few days and noticed when I would take it out of park it would, ake a loud thump noise only sometimes like I am sitting on a hill. I took it back they heard the noise said they could fix it but service said that was normal, which I strongly disagreed but my deal was funded and nothing they would do. So another month or so later I notice my gas to empty was jumping drastically I figured bad gas so I drove it out and tried again and again. Finally had it because going from 60 to 30 in 2 miles is major that same week I used my cruise control for maybe the 3rd time since I had the vehicle and it would not keep a steady speed I went up 5 mph faster than I set it and then dropped it did this until I cancelled the cruise. I immediately made an appointment with the dealer they have had it a week and no word from them yet. Meanwhile I have researched and see the same issues I am having lead to more issues like the brakes not stopping the vehicle and I travel 100 miles back and forth to work and have small children that is a very uneasy feeling. The other issues like the radio freezing inbetween changing from blue-tooth to radio so I have to drive that entire hour trip to work without any music unless I stop and restart the car. Also when I get off the highway a lot of times the sensor for the speed and radio finally kicks in and the radio plays extremely loud like I am still on the highway and the entire ride the radio would not turn up pass the low volume.
When driving over 50 mph the RPM starts escalating and goes back to normal. RPM repeats after one to two minutes. After putting a full tank of gas, check engine light came on and meter read gas tank empty. Vehicle stayed with the dealership for 8 days first time. Fuel pump and wires was fully replaced. Vehicle is back with dealership for a second time. This time the gas meter reads less than 3/4 tank as a full tank of gas is put into the vehicle. RPM starts doing the same thing when the vehicle hits 50 mph. Was informed by the dealership fuel pump and wires are the reason for my vehicle being in the shop again. Vehicle is back twice in the shop less than 2 months. Still without a proper working vehicle
After PCM and ECM recall repair, bluetooth system would not connect, check engine light on, touch screen radio malfunctioning while driving, eco color driveing tracker nolonger worked, the electronic gas miles was incorrect (exp: After puting gas in miles showed 115 until empty, drive 7 miles the car would show 70 miles to empty) both would malfunction while driving highway and city. Vehicle would now shake when idling and was hesitate to start. Vehicle has been at dealership repair shop for 7 days for second repair.
A D V E R T I S E M E N T S
- Paterson, NJ, USA