This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2018 Dodge Journey. The contact stated while driving 75 MPH, the adaptive cruise control (ACC) mode failed to disengage as intended and several unknown warning lights were illuminated. Additionally, the windshield wipers engaged unintendedly and remained engaged after the vehicle lost motive power. The vehicle was pushed to the side of the road. The contact's husband disconnected the battery terminals to turn off the windshield wipers; however, the vehicle failed to restart upon reconnecting the battery terminals. The vehicle was towed to the dealer to be diagnosed. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 18V332000 (Electrical System, Vehicle Speed Control). The manufacturer was not notified of the failure. The failure mileage was approximately 63,000.
When turning on vehicle the lightning stalls to come on properly. The dash board and radio is completely off even when vehicle has started. Speedometer does not have an accurate reading of how many miles per hour I'm truly going in which I don't feel safe due to the fact that I'm more likely to get pulled over for speeding or not driving fast enough while on the road. No one has inspected the vehicle to confirm other than myself and husband who drive the vehicle. I could be doing 20 miles a hour but the speedometer would say I'm going 45 miles a hour. I was resting at a complete stop and the speedometer stated that I was going 3 miles at a complete stop. There was no indicator flashing light or any message on the vehicle that was indicate there was a issue with the vehicle. The speedometer has been like this since April of 2022. The lighting also but it does it sporadically from time to time.
Rear wheel bearing is bad after only 35,000 miles causing the speed sensor to fail which causes the cruise control to fail. The wheel bearing has also caused extreme wear on the tread of my brand new tires, and the ABS and stability/traction lights to come on in the dash display. I have researched this problem extensively and found that many Dodge Journey owners have experienced the same issues.
I was heading to the work and the speed limit is 55 but the speed motor was saying I was going 103 miles so I pulled over turned the car off and waitress 5 minutes and then it stopped but when I got off it did the same thang again and that was a month ago and it still does
I had pulled up to a stop light and the vehicle would not fully come to a stop so I depressed the break harder and as I release the brake the car took off and was steadily accelerating I turn the car off and got to a parking lot the tow truck driver had the same result when he tried to back the vehicle up to place it on the truck.
While driving from san diego to dallas with cruise engaged it suddenly started to accelerate and became eratic speeding up and slowing down. Engine RPM fluctuated at same time. Braking did not fully disengage the system. When braked transmission would not shift and had to turn system off to halt its operation. Works fine at times then unexpectedly does it again. May be connected to operation in elevation changes.
From day 1: car doesn't accelerate properly; doesn't go as it should when one pulls into traffic. Very scary! the 'extra gears' only make the motor sound like it's going to explode, & doesn't make car move any faster/easier. I am an experienced driver with a perfect driving record; it's not the driver! second issue: The hood keeps popping up, and I fear it will eventually fly all the way up. These issues are life threatening. 3rd issue: It certainly doesn't get the gas mileage that it should, getting 16-18. Please help! as a cancer patient, I depend on this car to get to many dr visits. Thank you.
The stick shift that controls the vehicle for park, drive, neutral, reverse and manual modes is in the center of the vehicle, very much in the way of normal driving routines. 3 times now, since April, the shifter has accidentally been touched or bumped by the driver. Twice this happened and my car was placed into neutral in the middle of driving. Once my car was placed into reverse while driving! the placement of the shifter and the ease at which it shifts is potentially a fatal hazard.
The vehicles manual and digital speedometer will occasionally stop being in sync with each other making acceleration minimal...my vehicle only has 14K miles on
James town outside center tx on hwy 7 going 60-65 just had my car serviced 6/3/19 transmission runs light comes on runs hot car starts jerking and decrease then increase in speed traction control is also on I stop at the first store I see turn off the car wouldn't crank for two days 6/5/19 at 11:45-50 it starts I struggle to get it to joaquin Texas where I live it jerked, increased and decreased in speed, the brake pedal was hard when cranking and touchy while driving also the transmission light and traction control was
When I went to dealership I knew I want a truck with 3rd row, I test drove the Journey I picked out of what was offered when I test drove the first truck, it refused to shift from 1st to 2nd gear so we went back and drove the one I purchased. Well I got it home and drove for a few days and noticed when I would take it out of park it would, ake a loud thump noise only sometimes like I am sitting on a hill. I took it back they heard the noise said they could fix it but service said that was normal, which I strongly disagreed but my deal was funded and nothing they would do. So another month or so later I notice my gas to empty was jumping drastically I figured bad gas so I drove it out and tried again and again. Finally had it because going from 60 to 30 in 2 miles is major that same week I used my cruise control for maybe the 3rd time since I had the vehicle and it would not keep a steady speed I went up 5 mph faster than I set it and then dropped it did this until I cancelled the cruise. I immediately made an appointment with the dealer they have had it a week and no word from them yet. Meanwhile I have researched and see the same issues I am having lead to more issues like the brakes not stopping the vehicle and I travel 100 miles back and forth to work and have small children that is a very uneasy feeling. The other issues like the radio freezing inbetween changing from blue-tooth to radio so I have to drive that entire hour trip to work without any music unless I stop and restart the car. Also when I get off the highway a lot of times the sensor for the speed and radio finally kicks in and the radio plays extremely loud like I am still on the highway and the entire ride the radio would not turn up pass the low volume.
While driving on the highway in my brand new Dodge Journey that was purchased less than 2 weeks ago, all the vehicles came to a stop and were stationary. My car included was stationary or stopped. While waiting for traffic to go, my foot was on the brake when my car suddenly accelerated (was in motion) and started to move forward. My foot was still on the brake when this occurred. I continued to push down the brake as hard as I could and pump the brake to make the car stop but it felt like the brake pedal would not go down. My brakes did not work and the vehicle in front on me ended up stopping my car. I pulled over to the left shoulder of the highway as much as I could and put my car in park and called highway patrol.
On 6/4/2018 I picked up my vehicle from the service department at my local dealership after taking it in for the ABS and traction control lights being on and loss of power. The dealership advised they did an update on the power control model and fixed a wheel speed sensor. While on the freeway about 9 miles away from the dealership the lights (ABS and traction control) came back on and the rpms went up. The vehicle was in cruise control and the vehicle had a 5mph loss in speed but went back up to 65mph with the raise in rpms. While going to exit the freeway and applying the brakes the cruise control would not disengage. I immediately placed the vehicle in neutral and turned the engine off and pulled to the right hand shoulde allowing the vehicle to coast to a stop.. after pulled over I applied the brake and placed the vehicle in park and turned the vehicle back on. The ABS and traction control lights remained illuminated. I called the dealership and was advised to bring the vehicle back and I advised I would bring it back in the morning and would not use the cruise control. This is now the second time the vehicle will be going to the dealership for the same issues which include the ABS and traction control lights being illuminated with the traction control and ABS not working, loss of power and high rpms and bluetooth not working (not a major concern). This is the first time the cruise control has failed to disengage and only my fourth time using cruise control as it is a new vehicle and I don't use it much on the freeway.
A D V E R T I S E M E N T S
- Appleton, WI, USA