This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On October 22, 2021, I was driving my 2018 Dodge Journey Crossroad and upon sitting at a traffic light I press the gas and my truck started humming for about five seconds and it stopped. I brought this truck on December 4th, 2019 and it has roughly 64,000 miles on it but I kept up my routine maintenance. I am a person with disabilities and I need my vehicle to get to work. Please look into this matter my transmission should not have gone out so soon! Thank you for your kind attention.
I got a vehicle from carvana and have had to take it to the Chrysler dealership several times to be repaired. Got it back 2 days ago and now seems like the rear end is about to fall off and they said they can't get it in for 2 weeks and sent me home driving it yet again.
The ac air compressor are defective and caused the serptine belt to break and car stop immediately in traffic to a dead stop the dealership is not fixing it it's a factory default
The contact owns a 2018 Dodge Journey. The contact stated that the vehicle abruptly shook and vibrated at start-up with the traction control warning light illuminated on the instrument panel. The contact also stated the vehicle stalled without warning upon depression the accelerator pedal. The contact spoke to landmark Dodge Chrysler Jeep Ram (6850 mt zion blvd, morrow, ga 30260) where they informed him to tow the vehicle to dealer to have the vehicle inspected. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 5.
AWD system keeps failing, rear axle not getting any power from the transfer case. Front wheels spin on gravel or wet pavement while back wheels don't move. Then the AWD system service light kicks on. Has been to the dealer 4 times & they still have not been able to resolve the issue. This creates a dangerous condition on wet or snowy roadways.
- Chillicothe, OH, USA
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The Dodge Journey has faulty motor and transmission mounts causing my drive shaft to prematurely wear out only after 40 something thousand miles causing the vehicle to jerk when shifting, I currently have my vehicle in the shop getting these items replaced
The contact owns a 2018 Dodge Journey. The contact stated that transmission fluid was leaking from the vehicle. The vehicle was taken to dick's country Chrysler Jeep Dodge (503-746-9621, located at 767 sw baseline St, hillsboro, or 97123) where it was determined that the leak was not problematic and would not be repaired. The failure recurred with more leaks. The vehicle was taken back to the same dealer who stated that there was no failure with the vehicle. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 15,000.
I have had to bring my Dodge in to the dealer at least 7 times since I got it brand new. I had steering issues, brake issues, the passenger back door would not close. Now the car will "stall" at times when car is in motion and I go to accelerate. I have not brought the car in for this issue yet.
The car has barely any power. The tackometer revs upto the red zone when going uphill and then still struggles to keep speed. When driving on the street my car revs up to to the 6 on the tackometer before changing gears. Sometime I have to let go of gas to get it to drop to change gears.
When cruising down the road it feels as if the car drops out of gear momentarily then slams back into gear. This is a specific problem but it could be deadly.
James town outside center tx on hwy 7 going 60-65 just had my car serviced 6/3/19 transmission runs light comes on runs hot car starts jerking and decrease then increase in speed traction control is also on I stop at the first store I see turn off the car wouldn't crank for two days 6/5/19 at 11:45-50 it starts I struggle to get it to joaquin Texas where I live it jerked, increased and decreased in speed, the brake pedal was hard when cranking and touchy while driving also the transmission light and traction control was
When in reverse on a upward slant or street or a hill the car will go go foward as if driving in drive position until you step on brake very heavily and quickly press hard flooring the gas pedal and excelliarator fast. When pressing brake on a hill and on flat surface if U dont keep full pressure on brake car will roll back
A D V E R T I S E M E N T S
- Capitol Heights, MD, USA