This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While care was parked, daughter (11yo) leaned around passenger seat with her forearm against the left side of the head rest to talk to her mother. Randomly and suddenly the head rest safety mechanism deployed. No one was seriously injured but it did leave a mark on my daughter's arm. Looks like the plastic inside is cracked on the right side where the pin holds the restraining pin that keeps the headrest from deploying. Have not taken yet to the dealer. There were no warning signs prior to deployment. Potentially could've been worse if someone was sitting in the seat when it occurred.
Went out to my Dodge Journey 2018 to go run errands and noticed the passenger side head rest was apart. The vehicle had been sitting for two days Feel this should be a recall issue Fortunately this didn-??t happen while the car was in use Contacted dodge dealer and FCA And was advised there is no recall or warranty coverage This is a safety issue and should be covered
Passenger side head rest exploded while driving down the road. This is a huge safety issue and could have caused sever damage. Now I-??m afraid the driver side will do the same thing while I-??m driving down the road
When second row seats are folded in the upright position and slid forward. They do not lock in place. The seat slams forward and backwards. This is an extreme safety and should be repaired before causing a severe injury.
I have a 2018 Dodge Journey I had the driver sest reclined all the way back to vacuum. I lift the handle to put seat up and it flew forward hard. After turning on vehicle noticed airbag light is on. Took to Dodge they said its the driver headrest the wires were pulled out and activated airbag light. The warranty wont cover it because they said the wires got ripped off from someone intentionally pulling the seat off. The seats are dangerous as fast as they flip forward. There must have been a defect if the wires got unattached from just it swinging forward.
A D V E R T I S E M E N T S
- Northport, AL, USA